Extended Stay America Seattle - Kent Guest Reviews
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|1.7 miles from Kent centre|
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Jackson Wed, 19 June 2019
Disliked: Dirty Broken down elevator Toilet broken (no flushing) did not fix was told they are replacing them as they go! Room very bad smell Iron didn?t work leaking water all out bottom No washcloths Wouldn?t stay again
Judith Sat, 15 June 2019
Not luxurious but comfortable, convenient...
Liked: It was clean....except for stains on bedspread. It was quiet. Bed was comfortable and we slept well! Just 5 minutes from our son?s Apt...YEA!!!
Disliked: I wasn?t exoecting to be in a handicap accessible room. Did not like the wheelchair-accessible shower as water often spread out beyond the shower. If there was ever a place to hang the hand held shower, it was gone, so no opportunity to just stand under the spray and enjoy! I also was disappointed that there wasn?t carpet...not sure if that was b/c it was handicap accessible or if none of the rooms had carpet. On the plus side, the floor was very clean...not a dust bunny to be had!!! In the end, we agreed that no carpet lets you really see that the floor is clean!!! Also, not one pot, pan, cup,plate or spoon in the place. In past experiences with kitchenettes such as you provide, there were at least a few helpful items in the cupboards to utilize in the space. Room darkening curtain had multiple holes....didn?t disrupt our sleep, but did make for a shabby impression. The longer we stayed in the room, the more allergy symptoms we experienced. B/c the hotel accepts pets, we wondered if cats had been on our room previously, which could have caused our symptoms.
Bridgette Thu, 6 June 2019
Liked: The location, easy to find
Disliked: It was very dirty. The bed skirt had stains on it, phone was not wiped down, built up dirt all over it. Shower stopper was broken off, brown stains on the sink, Tv did not work, was told that there were problems with upgrade.... should have been advised at time of check in, thats a big deal. And no discounts offered? Came down at 8:00am for breakfast, no food offered. Everything was empty. I paid a little bit higher price for this hotel rather than booking somewhere else because of the breakfast, Only to not have it available. It was the most UnpleAsant experience I?ve had for quite some time. Definitely would not recommend this location to anyone. Disgusted beyond measure.
Jeremiah Thu, 6 June 2019
Liked: I was charged 3times from my credit card
Anonymous Wed, 5 June 2019
The best place we stayed...
Liked: Do not hesitate to book a room here the prices are great, and it is as good if not better then some of the more expensive place we stayed. Wonderful location very peaceful and inviting.
Disliked: The only thing I didn't like about this hotel was I didn't book my whole stay here.
Lacy Sat, 1 June 2019
Short but sweet. Thank you!
Liked: I would like to mention the woman who checked me in and also checked me out. She was a tall, beautiful African American woman wearing a bright green sweater. She is amazing. Very friendly, informative, and professional. She knew and explained everything in a very clear manner. She had a warm smile. And she made me feel very welcome upon arrival and the same as I left. I wouldn?t be surprised if she was their best staff member. Keep it up whoever you are! (She wasn?t wearing a name tag)
Disliked: Bathroom was stocked and clean. Bedding and kitchen were clean, but I could see that the table tops, nightstands, and leather chair had not been wiped down in awhile. I could see dust and also spots on them. I brought my own wipes and I did wipe all that down myself and the dust and spots were gone, how I know it had been awhile.
Amber Mon, 20 May 2019
room was nice staff was...
Liked: it was clean the room was joce
Disliked: they charged me a different price than what was booked and did not give me the room that I booked
Don Thu, 16 May 2019
Liked: Nice workers
Disliked: They sent me to an occupied room and I had to drag all my stuff back down to front desk and wait in line again.No forks available
Alexandria Wed, 3 April 2019
Liked: The staff were so nice!!!!
Disliked: The room smelled like weed and cigarette. I could tell it was coming from rooms around the room I booked. The hallway also smelled. The staff were very nice, but the quality of the hotel was very poor.
Michelle Sun, 24 March 2019
Liked: Everthing eles
Disliked: Too many people hanging out outside