Extended Stay America - Seattle - Kent Guest Reviews
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|1.7 miles from Kent centre|
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Angelina Mon, 3 August 2020
Serena Tue, 30 June 2020
Needs better housekeeping and maintenance,...
Liked: The front desk clerk was very energetic and nice.
Disliked: Actually offer the on the go breakfast. Listed online but Didnt have any breakfast at all. Toilet clogged, no plunger even at front desk, had to fix myself. Window was broken, so it was stuck open all day and night. Cleanliness was not good, door handles, bathroom door, light switch plates were very dirty, I washed them myself. Also the bathtub still had some soap/cleaner dripped down the side of it.
Janet Thu, 25 June 2020
Disliked: HORRIBLE!!! Do NOT stay here!!! Front desk person very rude and disrespectful. Dirty all over the front area. The room is smelly and dirty. Furniture falling apart. The halls smell, there are exposed pipes and wires in the celing all up and down the halls. People all over the stairs and parking lot all night long yelling and making noise. People always around my car, so worried it would get broken in too. If I hadn't of had such a rough day at work I would have paid more attention to the reviews and never would have booked this place. Will never stay here again and I hope anyone who reads this heeds this review.
Brian Wed, 3 June 2020
Kharis Sun, 24 May 2020
Brianna Sat, 16 May 2020
Liked: Front desk staff was very friendly
Disliked: People in stairwells and parking lot at all hours
Mariah Sun, 10 May 2020
Liked: The room was decent. However I was very unhappy about how I was treated at this hotel and will never stay again or recommend to my fellow colleagues.
Disliked: I was treated very rudely by front desk. I req early checkin as im a RN that works nights. I had to nearly beg for her to check if a rm was avail after agreeing to pay extra. She huffed and puffed all thru out check in. No thank you or anything.
Gerard Sun, 10 May 2020
Liked: It's service
Disliked: Clean neat service
Scott Sat, 9 May 2020
Liked: The staff made it a fantastic experience
Disliked: My truck was broken into in the back lot. There are many people cutting thru the lot to get to the main road.
Anonymous Thu, 20 February 2020
Disliked: It was the most dirtiest most disgusting unkept hotel I have ever seen. The sheets were so stained with what look like blood from a syringe and the orgasm of a woman squirting all over the mattress. I found what looked like a dead bed bug in between the mattresses. I asked the woman at the front desk to come look at the room and she gave me a new room immediately. After going to my new room I looked under the bed and turn right back around, went to the front desk got a refund. Took my money somewhere else