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Extended Stay America Suites - San Diego - Sorrento Mesa

eef - (888) 420-1647
Extended Stay America Suites - San Diego - Sorrento Mesa, 9880 Pacific Heights Boulevard, San Diego, CA -(888) 420-1647
Area: Sorrento Mesa
(Map)
3.3
HOTEL RATING: 
PLEASANT
3.3 out of 5 (495 Ratings)
9.7 miles The Sound Del Mar
v14 mins driving
BOOK ONLINE OR CALL - (888) 420-1647
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Hotel Description
This Extended Stay America - San Diego - Sorrento Mesa is located in Sorrento Mesa and especially designed for longer stays, with all rooms featuring a kitchenette. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - San Diego is equipped with a stove-top, microwave and a fridge. The hotel also provides guests with laundry and ironing facilities and upgraded bedding with extra pillows. Weekly housekeeping services are provided for free and daily services are provided for a fee. A free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee and tea is served every morning. The property offers free on-site parking. Attractions within close proximity to the hotel include SeaWorld San Diego, Petco Park and the San Diego Zoo.

Check-in time: 15:00   Check-out time: 11:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Wheelchair accessible
` On-site parking
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` English
` Non-Smoking Rooms Available
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Laundry services
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Outdoor recreational features
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - San Diego - Sorrento Mesa Guest Reviews

Overall Average Score: 
Pleasant (3.3 out of 5)

Write a review

1

Poor - 1.0 out of 5

Anonymous Mon, 14 July 2025

Mediocre.

Liked: Not much.
Disliked: The room was dirty, needed a deep cleaning. Cobwebs in the corners of the room. Floor was dingy. Never found anyone at the front desk to check out. Asked for additional kitchen items that never came.

2

Disappointing - 2.0 out of 5

Lal Sun, 13 July 2025

Ordinary

Liked: Bathrooms were in bad shape, kitchen was not clean
Disliked: Cleanliness

5

Exceptional - 5.0 out of 5

Crystal Thu, 10 July 2025

Exceptional

0.5

Poor - 0.5 out of 5

Pham Tue, 8 July 2025

Bad

Disliked: Room got damage. They promised to refund 25% but nothing happened. I tried to contact both the host and booking.com customer service but theres no reply. Really disapointed.

1

Poor - 1.0 out of 5

Xianhua Sat, 5 July 2025

Very poor

Disliked: The internet was not working, and a thin male staff member told me to call the internet company myself. I made the call, but no one answered, and although he said he would help me, the issue was never resolved.Since I was staying on the second floor and there was no elevator, I called the front desk at checkout to ask for help with my luggage. I had even prepared a tip, but I was told that no such service was available. When I saw the staff in person and asked, “You don’t offer assistance with luggage for guests?” he replied, “That’s right. We don’t.”

0.5

Poor - 0.5 out of 5

Anna Thu, 3 July 2025

Bad

Disliked: Room was dirty. You have to go and get your own towels, soap, basically everything. Also you take your own garabage out, and if they don’t have clean towels you have to wash your own towels. Room had a horrible smell. We ask to have a room clean and front desk said only if you stay more than 7 days. It was an awful experience. We ended up leaving 3 days before check out day and look for another hotel. Refrigerator was dirty as well.

4

Very Good - 4.0 out of 5

Anonymous Wed, 2 July 2025

Excellent

Disliked: Wish there was an elevator

0.5

Poor - 0.5 out of 5

Gutierrez Sun, 29 June 2025

I had a truly disappointing...

Liked: Nothing
Disliked: Cleanliness,staff,accountability, environment,room

2.5

Fair - 2.5 out of 5

Kamal Sat, 28 June 2025

Passable

Liked: Location is good
Disliked: 1. No drinking water available 2. Staff not helpful3. Room was for three, only two chairs in the room. When requested for 3rd chair, they refused. So for eating food, one member had to stand.4. Kitchen is too small for any meaningful cooking 5. No utensils in the kitchen by default. Had to ask the reception. Took 4 iterations of asking to get the basic utensils. Utensils quality was old, with patchy teflon coating in the pans. 6. Housekeeping once a week only. 7. No shampoo/soap in the bathroom. Had to ask for in the reception 8. Breakfast is namesake. No milk, no bread, no cereals. Overall, i felt lack of interest on the part of the staff.

5

Exceptional - 5.0 out of 5

Vanessa Mon, 23 June 2025

Exceptional

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Extended Stay America Suites - San Diego - Sorrento Mesa 9880 Pacific Heights Boulevard, San Diego, CA