Convenient walk to downtown. Amenities...

Liked: Staff was very friendly and helpful.
Disliked: Noisey neighbors at times

Exceptional

Liked: Close to Carlsbad Village and the beach
Disliked: The continental breakfast were not as advertised... in the ad it showed real food not just packaged muffins that can be found in a vending machine. I have seen better at other hotels. Truth in advertising would be more acceptable.

Great location to stay if...

Liked: The ability to walk into the Carlsbad Village and beach made this a great place to stay. It was easy to get to from the San Diego airport.
Disliked: The bed could have used more blankets or a duvet. Our bathroom was not super clean, there were hair from someone else both times they came to clean the bathroom.

Passable

Disliked: Vanessa checked us in and she seemed to be interrupted or like she hated her job. Even my sweetheart, had to step away from her because of her attitude towards us.... This is our third time here in in 30 days... Only get a few visits a year because of her military career. Soo these visits are important to us... And we almost left and went somewhere else.

Disappointing

Liked: The manager June Euselow. He listened to my complaints and genuinely cared.
Disliked: The staff was beyond rude. Zero customer service. No one was EVER at the front desk which is a safety issue for me.

Fabulous

Liked: Heated pool
Disliked: Staff were very nice

Very good

Liked: Location

Good