Extended Stay America Premier Suites - Portland - North Guest Reviews
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Allen & Tammy, Whitby, Canada, visiting Gerding Theater at the Armory
It is too bad the highest rating is 5. This one would be a 10 - our room was clean and comfortable, the breakfast was wonderful and the staff was beyond perfect. Thank you for making our stay so enjoyable.
Gary Thu, 14 August 2025
I would recommend it to...
Liked: Really appreciated the Track Lighting and the desk lamp. I liked the breakfast buffet on Sunday, August 10, 2025. This was race day at nearby Portland International Raceway. I was there for the NTT Indycar Series event. I did notice quite a few race fans staying at the Hotel. It was nice the room had a Refrigerator and a Microwave Oven, although I didn't need to use them.
Disliked: One Light Bulb was burned out in my room. It was the Tall Floor Lamp. It was a nice Hotel, but seemed to operate with a skeleton staff. It always seemed like the staff was overwhelmed - however they handled the pressure with grace. They did the very best they could under difficult circumstances. Please hire more staff for this location. It was a little strange to have to take my own dirty towels downstairs to the lobby and exchange them for fresh ones. Also, somewhat strange to have to take out my own trash and locate replacement trash bags. Additionally, it seemed like a number of Homeless People with Vouchers from the local Homeless Authority were staying at the Hotel. You'd see them shuffle from the elevator, through the lobby, and walk outside to smoke Marijuana in the entryway. It was a little disconcerting when entering or exiting the Hotel to have to navigate through the cloud of Marijuana Smoke. I did see a vehicle for a Security Guard, but never saw the Security Guard himself/herself. On Monday, August 11, 2025, the breakfast buffet was a dud. Unlike the previous day, there were only Nutrigrain bars and Yogurt. Was the staff worried some of the Homeless Patrons would load up their pockets with breakfast items for later?
Sateesh Wed, 13 August 2025
Good
Liked: Price and room is fine
Disliked: Cleanness and additional facilities
Markal Mon, 11 August 2025
Superb
Christopher Sat, 9 August 2025
Good
Imran Sat, 9 August 2025
Pleasant
Andrey Sat, 9 August 2025
Disappointing
Sagrero Fri, 8 August 2025
Exceptional
Liked: I liked how easy the check-in and check-out process was. The staff was helpful with everything making it easy for us. A lot of the comments said there were a lot of homeless people in the parking lot. But they are wrong they have security on the property 24/7 and I feel safe on the property. At the gas station down the street, they are everywhere where but that's everywhere in Portland. Rooms were clean bed was a little stiff but we would stay here again. Everything is 10 to 20 minutes away would recommend staying here.
Dennis Thu, 7 August 2025
Good
Minnie Mon, 4 August 2025
Pleasant
Liked: Large refrigerator
Disliked: To get more towels you had to exchange and carry all your dirty ones to the front desk
Ekaterina Sun, 3 August 2025
Bad
Liked: Clean room
Disliked: We had an unpleasant situation August 3. We forgot a bag with documents and a small amount of money when we checked out of the room. When we returned, they returned the bag to us, but there was no money in it. The employee who was cleaning claimed that he had not taken it. The manager Jessica at the reception advised us to contact the supervisor Ruby. , but our issue has not been resolved. we noticed an unfriendly attitude towards us. I am attaching a photo of the person who was cleaning the room and found the bag, but without the money.