Disappointing

Liked: There was a very bad smell in the bedrooms likely from the aircon filters and general smell of marajuana in the communal hallways.
Disliked: Customer service regarding the above issues. The complaint was not well handled by management. However an apology was made afterwards and this has been accepted. The rest of the reception and support team were extremely nice and kind people.

Disappointing

Liked: Did eat
Disliked: I don’t know

Exceptional

Disappointing

Liked: Clean room.
Disliked: Breakfast was just minimal. Air-conditioning was very noisy and was not keeping the room cool.

Exceptional

Very good

Exceptional

Exceptional

Every

Liked: Staff was very nice and helpful.
Disliked: Continental breakfast was non existent. They were waiting for the delivery truck...??? Seems like someone could have ran out and picked up some bagels and muffins and fruit or something. Many other customers were not happy as well. If you advertise it, you should deliver....