Extended Stay America Premier Suites - Cleveland - Independence Guest Reviews
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Jaimie S, Marysville, visiting Jacobs Pavilion at Nautica Tue, 27 May 2014
Besides the air conditioner rattling when turned on, everything about my stay was wonderful. The staff was pleasant, friendly and helpful. Food service was great, and the complimentary breakfast was pretty good as well. Our room was beautiful, tidy, and best of all - the beds were super soft. We had one noise complaint but the staff promptly addressed the issue and it was quiet the rest of the night. The hotel is in a nice area. I loved it, would recommend and definitely stay again!
Liked: Friendly staff; beautiful, clean rooms; in a great area.
Disliked: Doors were kind of thin - could hear people when walking through the halls, but not a huge deal. The AC unit in my room rattled a bit.
La' Fri, 25 April 2025
Will not be returning
Liked: it accommodated our family of 6
Disliked: There pool is permanently shut down. The breakfast they offered wad in a to go bag. We went there based on what they advertised online. It was a little disappointing.
Anthony Thu, 24 April 2025
Very poor
Liked: The location
Disliked: It was very loud.
Lawson Mon, 21 April 2025
Passable
Gary Sun, 20 April 2025
Pleasant
Aaron Sun, 20 April 2025
Good for a fun weekend...
Liked: Everything was very clearly stated in the handout I was given at check-in.
Disliked: There were quite a few people running around and being loud late into the night, but I wasn't there on business, didn't have to be up early, and was enjoying myself.
Emilie Sat, 19 April 2025
Unsatisfied
Liked: Location and price
Disliked: There was a half smoked cigarette on the sofa. The room smelled like smoke. Said it was 2 queens, but the beds are full size and uncomfortable. One of the two rooms we had the thermometer didn't work. Only one elevator was working . . . 1.5 years ago when we stayed here the same elevator was out of order.
Frank Sat, 19 April 2025
Great
Liked: Friendly and respectful
Disliked: One of the elevators was broken
Keith Fri, 18 April 2025
Bullshit no rooms and had...
Liked: Didn’t stay as they overbooked and turned us away! Smelled like weed, bad!
Disliked: Didn’t have any clean rooms and turned us away
Lonny Thu, 17 April 2025
Clean & quiet but breakfast...
Disliked: Elevator was broke
Thomas Mon, 14 April 2025
Disappointing