Extended Stay America - Pensacola - University Mall Guest Reviews
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|2.6 miles from Pensacola centre|
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Orlando Tue, 20 April 2021
Liked: The check in process was very pleasant..I was greeted by a very informed Front Desk lady.
Lakeshia Thu, 1 April 2021
Staff very friendly and a...
Anonymous Wed, 17 March 2021
Liked: Absolutely NOTHING
Anonymous Mon, 15 February 2021
Raymond Sun, 7 February 2021
Anonymous Mon, 25 January 2021
Liked: Staff was very nasty and unprofessional
Yvonne Mon, 25 January 2021
The stay was overall great,
Liked: Breakfast wasn?t available because of COVID . Customer service was great, cleanliness was great. Very comfortable, planning to stay again soon!
Disliked: A couple of things.. no trash can was available in room, only in bathroom. Coffee maker wasn?t available due to insufficient materials..
Bradley Mon, 11 January 2021
We loved the staff but...
Liked: The staff at this hotel is amazing. They were welcoming and accommodating. Laticia dealt well with our pet.
Disliked: The facility needs a renovation. It could be that the extended stay portion of the hotel "runs down" the facilities quickly. No one has cleaned behind furniture in a long time. The first indication of decline was the phone hanging sideways with wires dangling in the entrance area.
Patricia Sun, 10 January 2021
Liked: Bed and staff
Disliked: Great staff, but the refrigerator freezer was dirty, dirty floor, had to put the pillowcases on and cleaning supplies was left in the room. The bed was comfortable
Raymona Tue, 5 January 2021