Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd Guest Reviews
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|4.1 miles from Lake Mary centre|
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Anonymous Wed, 21 July 2021
Liked: The friendliness of the staff was exceptuonal.
Valerie Wed, 21 July 2021
Disliked: Was very disappointed had to wait an hour and 30 min to eve check in and the first room they put me in smelled strongly of urine so I had to asked to switch rooms which took another hour and 30 min . I'm extremely upset because I paid slot of money for my stay to recurve such poor service and unclean stay!
Christopher Mon, 19 July 2021
Did not meet their own...
Liked: Price equaled what they offer.
Disliked: 2 major things stick out. I paid the extra fee for high speed internet for my month stay. Several times a day the signal dropped completely, and I have several signal tests showing speed did not equal what they stated they offered. Front desk can?t handle it, you have to call the IT Dept whose only answer is to turn my equipment off/on. I spent more time buffering than anything else. Secondly, one of the staff saw me entering/leaving the building multiple times with the luggage cart and closed the door on me every time. Not once said hi nor offered to get the door. It?s just rude service.
Iraida Sun, 18 July 2021
Liked: Nothing really. You should not have this in your list.
Disliked: Horrible experience. I only slept because we reached the hotel at 10:30 pm. The furniture is scratched and ugly, there was a terrible cigarrete smell, I spilled water and when I wiped the floor and the tissue came out black. The micro did not work. It smelled like burned. I almost could'nt sleep. Woke up early and left asap.
Alan Fri, 16 July 2021
Liked: Is truly a "suites" hotel, with a full kitchen and kitchen supplies on request. Staff was very helpful.
Disliked: "Continental breakfast" was paltry.
Shawnte Tue, 13 July 2021
Disliked: This was terrible
Michelle Wed, 7 July 2021
Ryan Sun, 4 July 2021
Anonymous Fri, 25 June 2021
Liked: It was close to my company.
Disliked: The staff did not pass information about the late check out on to the next shift. Therefore they kept knocking on our door. There was blacks mold growing in the bathroom around the shower head. The television stations were working intermittently. This was our first and last time we will stay at an Extended Stay America Suite hotel.
Vallega Mon, 21 June 2021
Disliked: The staff was very bad. They were rude and the customer service was bad. I was supposed to be there until Saturday and I left a day early. This hotel is not worth the money. Also the towels were dirty. And this was by far the worst customer service. Very unhappy with this hotel.