Disappointing

Very good

Bad

Liked: Plenty of room in the fridge you can cook
Disliked: Found old soap and old food in room. When the front desk man went to switch us the room they tried to switch us into smelled horribly of cigarettes and I wasn't going to bring my 3 kids in that room. So we spent our 3 days in the dirty room. Rate was high for the room. The only upside was the full size fridge and ability to cook.

Good

Could?ve been better..caddy ?favoritisms? from...

Liked: Well things could?ve better..caddy, ?favoritisms?, from an employee. Which I know because I was informed the staff themselves. The one employee worked at the Irvine location, put me on DNR list, somehow saw I was staying at the Lake Forest location and felt the need to come to a place she doesn?t work at to tell them I was on her DNR list and to do the same obviously. Her reasoning for my DNR was a room left dirty but was not true because I clean up after myself but my roommate doesn?t but we had both picked up before we left that afternoon. After receiving multiple, very itchy and swollen red bug bites at the Irvine location I have and will always clean up any room I stay in since those bad bug bites. Unfair was the DNR decision against me and I honestly feel like I was discriminated against because of race and hotel room renting situation
Disliked: I feel as though I was discriminated against and unfairly treated(Irvine and Lake Forest locations)by having been put on a DNR(do not rent) list by an employee from an entirely different location(Irvine) who felt as though she had to make my living situation more difficult because I ?left a room dirty? which after receiving itchy red and swollen bug bites I made it an effort to always pick up after myself no matter what room I stay in. I mean the lady from the Irvine location came to a place that she doesn?t work at to inform staff, who then told me, about me being on Irvine?s DNR list. Also the app will NOT allow me to post pictures of my bug bites from the Irvine location. Wow.

Exceptional

Passable

Very good

Passable

Liked: It was a nice place to stay comfortable
Disliked: The noise of the refrigerator, I couldn?t sleep because the noise was so loud. The smell of dogs though out the halls