Extended Stay America Suites - Orange County - John Wayne Airport Guest Reviews
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7.0 miles from Newport Beach centre |
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Johanna Tue, 9 April 2024
Liked: Location
Disliked: It was a little scary. I didn't feel safe with my children.
Alan Tue, 9 April 2024
Good value. GREAT location. Could...
Liked: Location, location, location.
Disliked: It would be so easy to make this a better property, but primarily: Improve the wifi, and breakfast. Overall, for the price, a fair value.
Lori Mon, 8 April 2024
Dirty, used towels, no remote,...
Liked: I didn’t like anything!!!! This was the worst and the dirtiest hotel I have ever stayed at. I would like to ask for my money back. I talked to the girl at the seat and she said the manager will honor my request. If I don’t hear from her in a few days. I will call her. My room was non smoking and smoke was coming into my room the whole entire time. It was so disgusting.. I told the employee I saw in the hallway and he said “we can’t control that, people are always smoking”.
Disliked: Read above…..
Jeffrey Sat, 6 April 2024
I was there to ride...
Liked: Good coffee and muffins
Disliked: The attitude of the manager was rude and him trying to make there mistake look like I’m trying to pull off some dishonest crime on him. I did not like that at all. He never admitted double charging me . But at least it was handled. But that was not good customer service.
Verified Hotel Guest Mon, 1 April 2024
Liked: Location
Disliked: We traveled with kids, so booked a room with 2 beds. There was no room with 2 beds. We were given 2 rooms but one of the room did not have shower curtain, no blanket. I called 5 hours before I reach and still no attention was paid to make the room ready.
Brenda Fri, 29 March 2024
Exceptional
Pamela Fri, 29 March 2024
Bad
Wendy Thu, 28 March 2024
Disappointing
Zoya Wed, 27 March 2024
Exceptional
Benjamin Wed, 27 March 2024
It was fine minus the...
Liked: Location is great! It's in Newport Beach very close to the airport - can actually walk! Kitchen was fine, bathroom was ok. Very, very nice area as my office I could walk to up the street! There was a nice lady working there who was very helpful - appreciate that!
Disliked: It's smells like animals living there! Like wet dogs... Staffing, the guy working the front desk, needs to be more professional and not address black men as "brotha." Even after I told him not to address me that way, he still kept calling me that! I'm sure he doesn't want me to address him in a derogatorily manner. Save that for your friends - your facility is in a professional area, you should probably reciprocate. There was a lady who worked there who was incredibly nice and helpful - not sure if she was one of the more...