Extended Stay America Suites - Newark - Christiana - Wilmington Guest Reviews
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10.2 miles from Newark centre |
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Jacqueline Fri, 12 April 2024
What was supposed to be...
Liked: Location
Disliked: The room was dirty. I didn’t have a shower, curtain or towels therefore, I proceeded to call downstairs to the office to ask for some, but the phone cord was severed. I had a double bed with a queen size frame that I kept hitting my leg on when I would get in and out of the bed, the bathroom was so dirty I looked as though poop was on the floor then it dried and mold, was all around the tub. I was afraid to leave my bags down because they were bugs that had gotten into the window seal from outside somewhere dead, and others were crawling, I notified the front desk of my experience, and I was informed the manager will call me the next day. It is three weeks later and no one has contacted me.
Shannon Thu, 11 April 2024
My daughter called it a...
Liked: The staff member who checked us in was very kind.
Disliked: The entire entryway area and first floor smelled like smoke and marijuana. The smell permeated the entire first floor, it was that bad (long-term smell, not just one rogue guest). The room was in poor condition. The bed was pushed up against the heating/AC unit, so you couldn't get into the bed without crawling in from the foot. Additionally, the bathroom showerhead was broken and the ceiling above the showerhead was falling apart (likely because of the spraying water from the broken showerhead).
Carlota Mon, 1 April 2024
Not very clean. Breakfast is...
Disliked: Room was not very cleanBreakfast was included but it was just a coffee machine with a couple of muffins
Marcus Wed, 13 March 2024
Place to call home
Liked: The manager and staff were awesome and very helpful.
Disliked: Loved everything
Derricka Mon, 4 March 2024
Very poor
Julie Mon, 26 February 2024
Never again
Liked: Did not like anything. Place smelled like weed. Dirty facilities. Breakfast was a joke. Place is like a apartment complex other then a hotel. Hotel was out of linens. A man working there entered room way before checkout time. Place is a joke. Should be knocked over
Disliked: Everything
Crystal Mon, 26 February 2024
The absolute opposite of what...
Liked: There wasn’t much to like about this property. The location was close to major roadways and some restaurants, but that’s about all that was likable.
Disliked: When we entered the hotel there was a no smoking sign indicating that the entire facility was smoke free. This was absolutely not the case. The entire facility smelled of marijuana. Then upon entering the room, we found 2 towels and no wash cloth. When I inquired about more I was told there were not any more. Then the door would not shut completely. This appeared to be the norm for all rooms, so that took away the idea of complaining. The small kitchen had nothing in it to make it functional. There were no kitchen supplies at all. Absolutely nothing. The provided breakfast was grab and go and left a lot more to be desired. The room itself did not smell good and there were no pillow cases on the pillows. Overall, this was an absolutely unpleasant experience. I will not be returning.
Chanel Thu, 22 February 2024
Did not like my stay
Liked: The heater in my room did not work. It was old toilet paper drenched with urine stuck to the floor. The microwave was damaged and old and I had no idea I had to request dishes they should’ve been in the room already.
Disliked: I mistakenly put what I don’t like in the box for what I’d be like I didn’t like a lot of things the dirtiest of the bathroom the messed up, microwave, the broken heater, and the fact I didn’t have dishes in my room and I had to request them I didn’t even go down for breakfast because I told it was a grab and go
Taylor Mon, 19 February 2024
Bad
Liked: There was a mini kitchen
Markelle Wed, 14 February 2024
Disappointing