Extended Stay America Suites - Merrillville - US Rte. 30

I love Extended Stay

Liked: Always well
Disliked: All is good for most

Pleasant

Liked: Location
Disliked: It didn’t feel very clean. Outside garbage overflowing. Garage in the grassy areas. Changed way too much for the pet fee.

It was okay for the...

Liked: Nice and clean.
Disliked: Room was different from the last visit. Didn’t have all the past dishes and stuff it had before.

My stay was great no...

Liked: Everything was great The Staff was very Freindly and polite.
Disliked: I liked everythingX

Exceptional

Liked: Location was excellent

Bad

Disliked: I booked a 2 night stay because me & my husband attended a concert in CrownPoint. When we first arrived back to the hotel I went up to the room by myself and had no issues with my key. When I came back to get my husband all of a sudden my key was not working. I used the phone in the lobby to call over 6 times with no answer. My husband knocked on the door they had shut over the service window (which is apparently new) when out came Kiara I believe her name was just screaming “WHAT THE FUCK”. Very very unprofessional from her and can’t believe the way the situation was handled by her.

Very good

Very good

Liked: Very friendly staff.
Disliked: Highway noise.

Poor