Extended Stay America - Memphis - Airport Guest Reviews
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|9.9 miles from Memphis centre|
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Kristin bufkin, Memphis Mon, 2 May 2011
The hotel was not the best in the world. It had a smell in the hotel. It was ok for just one night, but i wouldn't want to stay twice.
Disliked: Not clean
Genevieve Wed, 14 August 2019
Liked: Bed was good! Bathroom was pretty good.
Disliked: French fries on the floor from previous customers.There were no dishes or cooking utensils in the kitchen. We were told that there are only available on first come first serve basis. They did supply a few plate, glasses, silverware, dish drain, kitchen towels, frying pans. But, they did not have a coffee pot or toaster available. We were told that they can't have those things in every room. I needed to ask for a blow drier. We were there for 2 mornings. We went down to breakfast around 8 am each day. There was nothing left except for coffee. We told the staff that the coffee was getting low, they just had an Oh well attitude.
Ashley Mon, 12 August 2019
Regina Sun, 11 August 2019
Liked: Nothing not going back
Disliked: No amenities bugs on the stove breakfast wasn't what I expected
Shortie Sun, 11 August 2019
Larry Sat, 10 August 2019
Laryn Fri, 9 August 2019
Won?t stay again!
Liked: Friendly staff. Easy check in and out.
Disliked: This hotel has residents living here. So there was trash bags in the hallway like it was a city street. Very noisy halls. The shower water pressure was terrible. The room was stinky. Bathroom could have been cleaned again. The stove top had crumbs.
Fontella Fri, 9 August 2019
I would never book here...
Takeishea Mon, 5 August 2019
Disliked: Roaches was everywhere
Anonymous Thu, 1 August 2019
Liked: Nothing. I have been to several hotels but so far this is the worst. Didnt sleep for fear being bitten by cockroaches.
Disliked: Upon opening the room it smell so musty and iI saw around 3 cockroaches on the curtain bed and air conditioner. The carpet is so run down and dirty. It says grab and go breakfast but they ran out of Snack bar so early. No basic amenities in the room. Staff were not accommodating.
Michelle Wed, 31 July 2019
I guess it could've been...
Liked: The location was okay
Disliked: The first room they gave us, we went to and the key didn't work~the deadbolt was locked on the room (seemingly it was someone elses room). Then the second room we got, we got all the way up there and the KEY DID NOT work!! So, when the guy gave us the 2nd room, he just didn't bother fixing the key. On our 3rd trip back down to the front....he finally programmed our key to work with our room. He didn't apologize or say anything except, "I guess I didn't do it right". The breakfast was pitiful. It was granola bars and muffins. They had packets of grits, but no bowls or a microwave down there. The halls smelled like marijuana. When we arrived in our room, there was no toilet paper at all. There was no extra linens for the pull out bed. I had to go down to the front desk and collect toilet paper, sheets, blanket, and a pillow by myself. Our sheets on the king size bed did not look completely clean. There was not one pot/pan/silverware/cup/plate in the "kitchen". The room also had a weird smell.