Extended Stay America - Lubbock - Southwest Guest Reviews
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|8.1 miles from Lubbock centre|
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Amanda Tue, 29 June 2021
Disliked: The room was disgustingly filthy, not worth it. Spend the extra $25-$50 to stay in a better hotel
Amanda Mon, 28 June 2021
Leslie Sun, 13 June 2021
Good value for your money.
Liked: Good location with plenty of parking and a wide variety restaurants nearby. Check-in was quick and easy. The room was not fancy but clean with adequate toiletries and towels. It was a very hot day (over 100 degrees)but the a/c was terrific.
Disliked: The beds were hard but not so uncomfortable that I couldn't sleep. The elevator made noise that made me uneasy, but it worked smoothly and quickly.
Judy Mon, 7 June 2021
Disliked: Carpet is nasty, microwave had a smell to it, stove was nasty, we went and bought Lysol and fabreze, smoke alarm was covered with plastic bag, no coffee at all. I asked for a blow dryer and male told me they had none but the next morning the nice lady cleaning said ?Oh yes ma?am we have plenty?. There is no phone in the room. I didn?t know you have to put up $100 for incidentals which I?m not sure what that would be because the rooms are literally empty.
Loveberry34 Mon, 7 June 2021
Liked: Great Staff!
Verified Hotel Guest Sat, 5 June 2021
Liked: The room smelled like a wet dog.
Disliked: Smelly Room
Anonymous Fri, 21 May 2021
Kelly Sun, 16 May 2021
Liked: Bed was comfortable
Disliked: It smells like dead fish and we were apparently located right next to the trash room. The smell was putrid had it not been so late And graduation weekend we would have left and found a different place to stay
Verified Hotel Guest Fri, 14 May 2021
Liked: It was clean and priced right.
Disliked: The back entrance door did not shut properly so I felt it was unsafe.
Verified Hotel Guest Tue, 4 May 2021
Liked: On my first stay there I appreciated the overall appearance of the hotel and room however cable service was out on the TV and they made no effort to have it fixed
Disliked: On my second stay there I had a change of date making me have to arrive late and the staff resisted allowing me to arrive late which would have been very easy for them to do I will never stay at this hotel again