Extended Stay America - Los Angeles - Torrance Harbor Gateway Guest Reviews
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|3.4 miles from Torrance centre|
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Shelley Tue, 17 January 2017
Liked: Not much
Disliked: Smoking in staircase, pay extra for housekeeping, broken chairs in lobby etc.
Henry Thu, 15 December 2016
Liked: Yes all good
Disliked: It could have been just a little more clearer in the lobby and on the elevator
Koji Wed, 9 November 2016
Disliked: They only have one queen size bed for two people. They did not have two queen-size bed available and I have to pay $15 for king size bed. They do not even have a hair dryer in the room or none available at the front office either.
Beau Wed, 9 November 2016
Liked: Able to cook food in room.
Tiffany Wed, 28 September 2016
Liked: I liked that we had enough towels and kitchen amenities!
Disliked: The customer service was Horrible!! Didn't get me any information about the facilities offered. The lady at the front desk hardly ever looked up to properly engage with me or my friends. I understand it was a hot day but it was air conditioning inside. Left my water bottle at the desk and no one bothered to let me know. When i asked about it during check out the same lady had nothing to say. It made me just want to throw my key on her face and leave!
Verified Hotel Guest Mon, 26 September 2016
Disliked: The walls were paper thin. Let's just say the neighbors kept us up all night and leave it at that.
Cristian Sat, 3 September 2016
Liked: the room was awesome. Felt like home with the little kitchenette.
Verified Hotel Guest Mon, 29 August 2016
Liked: The Staff was friendly and the location was good.
Disliked: the beds were not super comfortable and the air condition was loud.
Kathy Wed, 24 August 2016
Liked: Location was nice, One of the staff members was nice, the young man who check me in. But did upgrade me by giving me a suite
Disliked: The fact that didn't have my room ready for 2.5 hours after check in because the didn't have the king room that I requested.
Paul Sun, 21 August 2016
Disliked: Large puddle of water in kitchens area of room, bath sink was clogged,area behind front desk looked like a bomb went off,