Extended Stay America Suites - Los Angeles - Arcadia

Very good

Worst stay ever.

Liked: There was nothing to like seriously.
Disliked: The staff was horrible, the "breakfast" was a nutri grain bar or a tiny muffin, the customer service was non existent, and don't bother trying to get your laundry done by the staff cause it will take them s week to give you your clothes back. Also, they will charge your card when you check out saying that you "damaged something". DO NOT RENT HERE! Cockroaches everywhere. Worst motel I've ever been to.

Very poor

Comfortable, clean and in a...

Very poor

Liked: The handicap parking location, the beds were comfortable.
Disliked: The breakfast, we stayed 2 nights we'd be there for coffee mainly, however we never saw any kind of fresh fruit. They have Quaker oatmeal with water no milk choice. No Juice Nutrigrain bars and muffins. They could have had some kind of fruit selection and some juice or milk for whoever dont drink coffee at the very least for the cost. Distance to everything was about 30 minutes away, not recommended if your in LA on vacation to parks beaches, Hollywood etc.

Arcadia Hoodwink

Liked: The staff was amazing and made it a whole lot to cope with some of the issues
Disliked: The stove top had to be replaced. Only one window opened, and the A/C went in and out. They also had roaches.

Arcadia Hood

Liked: The customer service was amazing. They were the only reason the stay was ok.
Disliked: Had issues with the stove top and windows. I don't do bugs (roaches)

Did not like would never...

Disliked: The room looked like an old hospital room. The bathroom and floor were dirty. The key card system was down for the entire hotel. When we left and came back, we would have to wait at the front desk for someone to show up. The advertised free breakfast was a protein bar. Then they would have to go to our room with us and let us in. I would never stay there again or recommend it to anyone.

Poor

Liked: This stay could have been very horrible, noice, bad tv dogs pissing on wall,tiny muffins, no ice machine,couldn't even get into room when I arrived thanks to janet[ I think that was her name], she got me out of that bad room and put me in a much better room, even though there was still some highway noice, at least she tried
Disliked: Everything above