Extended Stay America - Kansas City - Overland Park - Nall Ave. Guest Reviews
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|4.9 miles from Overland Park centre|
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Michael Sun, 5 May 2019
Disliked: Minimal breakfast options.
Annette Sat, 4 May 2019
Liked: The bed was somewhat comfortable.
Disliked: I never had a bad experience with an Extended Stay before this. The back door lock to the hotel was taped so anyone could go in and out, the halls were dirty, we stayed in a suite with no dishes or anything at all in the cabinets. Not only did we have to go all the way to the front desk to request them we had to carry them ourselves back to the room. The phone in the room did not work at all. The towels were hard and scratchy, the cheapest towels and smelled of burnt dryer. It was loud and noisy day and night with people going in and out constantly and doors slamming. I'm pretty sure people were living there not just renting rooms for short stays. No daily room cleaning and if you want fresh towels you have to bring your used towels to the front desk to exchange. It was way overpriced and the location was convenient if you work in an office nearby because it is basically in an office complex. The water pressure sucked. Never again, dont go here if your looking for a nice place to stay. The only reason we didnt switch hotels was because we were gone all day and night and just needed it to sleep, the bed was somewhat comfortable. We planned on spending more time cooking our own meals in the room but it didnt work out that way, and it would have been too much of a pain to go back and forth to the desk to get what ever else we needed. Very disapointed in this hotel.
Verified Hotel Guest Tue, 30 April 2019
Disliked: Everything! It was dirty, had bugs, very shady people staying there. We checked out as soon as we checked in and saw the room. I would never recommend this hotel or ever stay here again. Horrible!!
Janelle Sat, 27 April 2019
Alan Thu, 25 April 2019
Hotel is conventient to where...
Disliked: Breakfast is very marginal, coffee could be stronger.
Khwan Tue, 16 April 2019
Liked: Location and room
Steve Sun, 14 April 2019
Miriam Wed, 10 April 2019
Fitted my needs well. Would...
Liked: Staff courteous and competent. They upgraded me to a king because the room I'd reserved wasn't ready, even though I arrived before check-in time. Felt safe. Was quiet. Air conditioning, wifi, and laundry all worked well.
Disliked: I did spy a broken cracker-looking entity between the bed and nightstand, which I disposed of. Would have appreciated unscented detergent.
Joyce Wed, 10 April 2019
I loved the hotel, and...
Liked: The staff was wonderful. They called me by my name when I had a question or went up to get breakfast. The room was large. The bed was comfortable, and the bathroom was very nice. I loved having a microwave and burners to cook on. If I needed anything, all I had to do was ask.
Disliked: A water pipe burst somewhere in the hotel, so we were without water for a little while. The internet went down for a couple of hours, but they fixed it. Minor issues.
Ebony Wed, 10 April 2019
Liked: This hotel does not require a hold on your credit card. The rooms are big and very clean.