Extended Stay America - Indianapolis - Northwest - I-465 Guest Reviews
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|17.9 miles from Indianapolis centre|
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Dawn Mon, 10 June 2019
Disliked: The room was not clean. Food left in the fridge from previous people. Open Chocolate bar left in bathroom from previous people. Bed sheets stained. Ants crawling on wall. Pool not even opened and its June. Bathtub was very slimy. We asked for more toliet paper and the lady gave us one roll and said she had to make sure housekeeping had to have some for other rooms so we weren't allowed more than one roll our entire stay. Beds were very hard
Chanel Tue, 4 June 2019
Sarah Mon, 3 June 2019
Could do a better job...
Liked: Love the hotel come there a lot
Disliked: Our room was not as clean as should have been trash and food was under bed open ice cream was in freezer the bathroom mirror had water spots on it
Sandy Sun, 2 June 2019
Anonymous Sat, 1 June 2019
Disliked: Completely understaffed. Nothing on the web site was ready and the pool didn?t function some items were not afforded to us till 10:00pm. We checked in about 4:00pm.
Steve Wed, 29 May 2019
Uneventfull, adequate, average
Disliked: No hot breakfast, muffins and instant oatmeal. Pool wasn't working
Kirk Tue, 28 May 2019
Based on our three night...
Liked: Location was close to the highway and places to shop and eat.
Front desk clerk was very nice and apologetic for the condition of the hotel
Bed was comfortable
Disliked: Based on replies to prior reviews from management, we gave them a chance to improve. Based on our stay, they have done nothing to improve this facility. Poor management and/or ownership in my opinion. Cleanliness of entire hotel and the room were poor. The lobby smelled of a fish market the evening we checked in and the front doors to the hotel are very dirty. Bad first impression! Rooms did not have any kitchenware, glassware, plates, or silverware. Front desk clerk had to wash pan and silverware while I waited. Pan was in poor condition. Only had two plastic cups in the bathroom Had to obtain additional toilet paper and trash bags at the front desk. Sleeper sofa was in horrible shape. Head of mattress sloped down from the foot so your feet where higher than your head. Bathroom sink and counter top hadn't been cleaned from prior guest. We searched for the pool and never found one
Sheila Tue, 28 May 2019
Anonymous Tue, 28 May 2019
Disliked: The bathrooms were not clean at all, hair everywhere and the shower didn't look like it had been washed in a few months.
David Mon, 27 May 2019
OK for last resort
Liked: Air conditioner drowned out the noise. Bed was OK
Disliked: Place is dirty starting with the entrance door. Looks like it's frequented by auto mechanics. No coffee maker in room. Pool looked nasty. Weak internet and TV not Hi def. Breakfast was described as "grab and go". I passed. Room window was filthy