Extended Stay America -Huntsville - U.S. Space And Rocket Center Guest Reviews
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|4.9 miles from Huntsville centre|
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Brad Fri, 7 June 2019
Liked: It was clean, comfortable bed and good location.
Disliked: Vending machines were empty, room didnt have basic kitchen tools as advertised. Breakfast was just grab and go.
David Wed, 5 June 2019
David Sun, 5 May 2019
Johnson Wed, 1 May 2019
Anonymous Tue, 30 April 2019
Disliked: Did not know there was a $25 dollar a day surcharge for pets. I should have been told. Checked out after one night.
Catherine Sun, 28 April 2019
Liked: Within walking distance to visit US Space and Rocket Center. Easy access on and off interstate. Staff were very helpful.
Disliked: Noise from interstate. No coffee machine in room.
Marcia Wed, 24 April 2019
Liked: The convenience to the highway.
Disliked: Please provide fresh fruits at grab n go breakfast . An apple, orange or some fruits would be appreciated.Some one tied their dog to their truck and that dog barked the whole time and disturbed us.
Elizabeth Mon, 15 April 2019
fine for price
Liked: Location great. Breakfast fair
Disliked: real half and half for coffee. Fruit for breakfast
Karen Sat, 13 April 2019
Disgruntled Thu, 11 April 2019
I will never EVER come...
Liked: The bed was fluffy.
Disliked: We showed up around 1:15 pm. We went to the front desk only to find out we cannot check in until 3 pm and if we wanted to check in early, there would be a hefty charge. We were informed that the lady cleaning was super behind and had to get her children something to eat. It is not our business what the cleaning crew has going on. So we leave and come back and 3 pm. We check into our room. The bathroom was not cleaned. There was soap scum on the walls and the floor of the tub was slimy. Quite gross. We only stayed one night, and informed the front desk we wanted late check out. Apparently no one made that instance known. The clean up lady knocks on the door and I said we aren't ready. she never turned to look at me and had a full conversation with her back to me. Quite disrespectful. She said "You are supposed to be out of here." I asked isn't check out at 12? "NO it's 11. You need to call the front desk and tell them or we'll charge you." I said we did call the front desk. BACK IS STILL TO ME. "Well you need to call again." I shut the door. That was too much. THEN THE PHONE RANG! "Hi are you ready to check out?" I said no, we asked for late check out last night. "Well nobody told me that but ok you are checking out no later than 12." And she hung up. We get to the front desk to voice our concerns and there was excuse after excuse. When we told her about the cleaning lady being quite rude, she replied "Oh, she has social issues and her husband died last year." We do not need to know that woman's personal business. When we let her know that we had called LAST NIGHT about late check out: I couldn't even get it out all the way and the woman cut me off saying,"And that's why I called this morning, we didn't know and so I called." Um. Read the notes.