Extended Stay America - Houston - Katy Freeway - Energy Corridor Guest Reviews
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|20.6 miles from Houston centre|
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Anonymous Wed, 1 July 2020
Great for price!
Liked: Got a 2 double bed room, either that or 2 queens. It was a bit older but i don?t care about that. Worth the price. Pool was CLOSED due to COVID.
Disliked: Pool was closed. Bug came out of drain when leaving. VERY SMALL TUB.
Anonymous Tue, 30 June 2020
I was appaled at ths...
Liked: There was no breakfast bar just little Nature Valley Bars, there was no coffee, no water, no muffins , no boxed cereal. THIS WAS THE WORST BREAKFAST BAR I HAVE EVER SEEN
Disliked: The room had roaches and roach stickies everywhere in plain sight. There were several thugs hanging around the property. My plan was to stay 4 nights but I checked out after two nights and found a safer hotel because I was afraid for my life.
Robert Thu, 25 June 2020
Jessica Thu, 25 June 2020
Liked: they go above their calls of duty and above n beyond to make sure we are comfortable and if we are in distress n can't pay on or all of our room rent they still do they best 2 keep us caught up n not behind so extended stay is amazing and I will not go ne where i wanna live here until i get my house
Disliked: I have severe OCD so my expectations are high and no 1 will ever clean the way I do but as far as my room it's ok they're are roaches but not infested
Jackie Sun, 21 June 2020
Liked: There was no breakfast
Disliked: booked online but online info described was not correct
Morgan Sun, 21 June 2020
I would never stay here...
Disliked: People was so loud as if they owned the hotels. Standing out going drugs etc.
Keith Wed, 17 June 2020
enjoyed my say will sayto...
Liked: great mangment thank a lot
Disliked: not by much
Ebony Sat, 13 June 2020
Will never stay here again....
Disliked: They had roaches in the room and bathroom. There were many people standing outside the hotel. Smoking(not cigarettes), playing loud music, and drinking. The hotel allowed pets to stay, which is fine. Someone's pet popped in hallway on Thursday night and they didn't clean it. front desk closes at certain time, so had to wait until next morning. Poop was still there Friday morning and Friday evening. I was told pet owner would clean it. All they did was covered it with some type of cleaner and let it sit. No sign or anything letting you know to watch your step. Instead of cleaning it... They just smeared it into the carpet.
Sheila Fri, 12 June 2020
Jared Fri, 12 June 2020