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AustraliaExtended Stay America Suites - Houston - Katy Freeway - Energy Corridor Guest Reviews
Overall Average Score:
Okay (2.8 out of 5)
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| 20.6 miles from Houston centre |
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Thomas Sat, 13 April 2024
Liked: Couldnt shower no hot water it was bad! I wont be staying there again at all.
Disliked: Everything wasnt able to shower night or morning. That was my biggest issue.
Verified Hotel Guest Thu, 11 April 2024
Liked: Nothing
Disliked: No hot water the whole time of my stay. No breakfast at all. No house keeping to give us fresh towels. Was told that from the dirt off the towels you would have to pay $25 more dollars for each towel. I had to go out and by more. The roaches refund me.
Dekell Wed, 10 April 2024
Awesome until there was no hot water.
Liked: It was clean and quiet.
Disliked: The boiler went out and there was no hot water from the 24th of March thru the time I checked out on the 6th or 7th of April. There was no compensation for the inconvenience.
Dekell Wed, 10 April 2024
Awesome until there was no...
Liked: It was clean and quiet.
Disliked: The boiler went out and there was no hot water from the 24th of March thru the time I checked out on the 6th or 7th of April. There was no compensation for the inconvenience.
John Mon, 8 April 2024
Very good
John Mon, 8 April 2024
Very good
Kristen Fri, 29 March 2024
Liked: The cleanliness and the location
Disliked: During our stay, we encountered a number of unsatisfactory service levels that I think you should know of and hopefully do something to improve the quality of their hospitality service. The hotel did NOT HAVE ANY HOT WATER during the entire 7 day stay.
Melissa Thu, 21 March 2024
Superb
Melissa Wed, 20 March 2024
Exceptional
Verified Hotel Guest Sun, 21 January 2024
Liked: The staff was friendly.
Disliked: Roaches. I couldn't even sleep.I had to keep all of the lights on throughout the night just so that less Roaches would come out.
