Extended Stay America Suites - Grand Rapids - Kentwood Guest Reviews
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7.1 miles from Kentwood centre |
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Anne, visiting Orbit Room Grand Rapids Thu, 13 October 2016
After reading the reviews I was a bit nervous about staying here. People were saying it was noisy, dirty, etc. - not the case. Room was very clean and quiet on the 3rd floor. Hallway and elevator had a strong smell but it wasn't in the room. There weren't many TV channels but it was fine since we only stayed for a night. Good room for a cheap price.
Liked: Clean room.
Disliked: Smell in hallway and elevator. Not many TV channels.
Chris K, Woodville Mon, 5 March 2012
Very nice stay. Room was clean and we were very satisfied. Staff was very pleasant. We didn't think the beds were too comfy, but they were manageable.
Liked: Loved the kitchen.
Disliked: Beds were not comfy.
Valerie Sat, 13 April 2024
Very good
Rudy Mon, 8 April 2024
Disappointed. I was told I...
Liked: Not much
Disliked: Booked two double beds and confirmed two double beds and got one bed and was told take it or leave it
Professor Sun, 7 April 2024
Good
Professor Tue, 2 April 2024
I left feeling satisfied about...
Liked: The location fit my needs, the bed was good and comfortable, the room was reasonably clean and check in and out was simple.
Disliked: Some minor damage on inside room door. The stove top had black soot built up that came off from just lightly touching with a cleaning towel. I'm not sure what can be done about it.
James Mon, 25 March 2024
Staff member Blair went out...
Liked: Staff member Blair went out of her way to accommodate us.when I arrived the king size room was not clean. And we was placed in a Small queen room. After talking to Blair she put us in a king deluxe which was much better then the small Queen
Disliked: Insure that rooms that are booked is actually available and cleaned
Pellerito Sat, 9 March 2024
Poor
Liked: The bed was comfortable
Disliked: It wasn't very clean, extremely loud people above us.
Tamia Fri, 8 March 2024
I’m always treating fairly and...
Liked: Everything
Disliked: Nothing
Daniel Wed, 6 March 2024
I did not stay, there...
Liked: I wanted because the small kitchen.
Disliked: Unprofessional and disrespectful staff.
Tamia Sun, 18 February 2024
Exceptional
Mercedes Mon, 12 February 2024
Would stay again
Liked: Location was nice.
Disliked: The room was mostly clean but the microwave had crumbs in it and we also found a water bottle behind the bed.