Extended Stay America - Grand Rapids - Kentwood Guest Reviews
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|7.1 miles from Kentwood centre|
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Anne, visiting Orbit Room Grand Rapids Thu, 13 October 2016
After reading the reviews I was a bit nervous about staying here. People were saying it was noisy, dirty, etc. - not the case. Room was very clean and quiet on the 3rd floor. Hallway and elevator had a strong smell but it wasn't in the room. There weren't many TV channels but it was fine since we only stayed for a night. Good room for a cheap price.
Liked: Clean room.
Disliked: Smell in hallway and elevator. Not many TV channels.
Chris K, Woodville Mon, 5 March 2012
Very nice stay. Room was clean and we were very satisfied. Staff was very pleasant. We didn't think the beds were too comfy, but they were manageable.
Liked: Loved the kitchen.
Disliked: Beds were not comfy.
Miriam Wed, 13 February 2019
I have stayed at other...
Liked: The staff was very politely and friendly
Disliked: My room smelled like cigarettes the young lady sprayed my room with febrezze but did not move me to another room my rooms door lock stop working it looked like the battery had to be replaced the maintenance man was very polite and apologize for the inconvenience
Harriet Sat, 9 February 2019
Liked: Almost nothing.
Disliked: Stench made me sick and nauseated . Got no sleep. Occupants next door played loud music into the night.
D Mon, 4 February 2019
Anonymous Sun, 3 February 2019
Christopher Mon, 28 January 2019
Great value, clean and comfortable
Liked: Very clean room, lots of towels, comfortable and quiet. Staff is very friendly.
Disliked: Kinda wish they would put coffee machines in the rooms, and some water or juice for breakfast would be nice.
Dobson Sat, 26 January 2019
Eldridge Wed, 23 January 2019
Disliked: First room had food in the fridge and dishes everywhere
Kaila Sun, 13 January 2019
Liked: The location is pretty great. Very close to everything in the East Beltline area, with lots of shopping, food options, and things to do. There is also side access to more easily get to your room if you are further away from the lobby and a decent amount of parking. The price is also among the lowest in the area and you don?t have to be staying for very long to make use of the hotel.
Disliked: The room was in less than great condition. When I arrived there was a card on my bed saying that it had been checked before my stay for cleanliness, but that could not have been true based on what I saw. The microwave was dirty and there was some very strange staining on the chair that made me uncomfortable enough to push it to the furthest side of my room. As a personal note as well, the beds are not comfortable. The mattresses are very firm and the pillows are way too soft in comparison. And the sheets are so thin that I had to crank the heat up in the night, or I?d wake up freezing even underneath the covers.
Nae Sun, 6 January 2019
Robert Thu, 3 January 2019