Extended Stay America - Fresno - North Guest Reviews
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|8.0 miles from Fresno centre|
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Trevor Thu, 16 July 2020
Disliked: Small rooms rude staff
Clyde Wed, 15 July 2020
Liked: The location
Disliked: The place needs more camera's
Paying Thu, 9 July 2020
Liked: Getting out of there was the best. The day-shift staff members were ok but the motel is obviously run by cheap slum landlords.
Disliked: The night lady was rude and lazy. Light fixtures had missing bulbs and exposed wires (I got shocked). Neighbors yelled and threw explosives in the parking lot at all hours of the night. Room smelled of body odor and urine. Drawers were moldy and sticky. Bathroom had black mold. Bathroom water leaked. Carpet was sticky and disgusting. Socks/feet turned black on bottoms after walking on carpet/bathroom floor. Toilet seat unclean and barely hanging on. Mini fridge broken. No microwaves. No spare electrical outlets to plug in phone charger. Door malfunctioned nightly. Sheets had stains and cigarette burn holes. No housekeeping or breakfast (due to covid). Price of rooms not displayed in room or common area as mandated (among many broken laws I'm sure). Glass in parking lot from broken car windows. Protruding nails in carpet (ripped one of my socks). Seeing police tackle and arrest motel residents was common.
Christopher Mon, 29 June 2020
over all need more improvements...
Liked: that its close to stores snd they allow food deliverys
Disliked: everything, price is to high, they dont clean your room unless you stay 7 days or more, they dont serve breakfast and there internet sucks I have to take my laptop outside every 5 min just to get signal. but they want to charge you up front for something that doest even work.
Arielle Sat, 13 June 2020
Liked: Nice friendly staff, clean facilities, and great location!
Disliked: No complaints!
M Thu, 11 June 2020
Marcia Thu, 4 June 2020
Paloma Sun, 24 May 2020
Tracy Wed, 20 May 2020
Maria Tue, 19 May 2020
Liked: The locations has a good access to restaurants and freeways
Disliked: Front desk rude . Could not check in early drove all the way from Anaheim , ca and my aunt from Phoenix, Arizona to stay at this hotel . The hotel policies stated we could check in early with an applicable fee but the receptionist never told me that I had to read it in my way out. Receptionist could have confirmed my stay before checking in and also advise me that my rooms that I have reserved for we not available. I would have maybe choose and other hotel but it was already late and I was tired . Could not check in until 3:01pm . Overall never going to stay at this hotel again and possibly never booking with booking.com neither