Extended Stay America - Detroit - Southfield - Northwestern Highway Guest Reviews
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|4.6 miles from Southfield centre|
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Denise Wed, 16 September 2020
Desirea Fri, 21 August 2020
Fredric Wed, 12 August 2020
Verified Hotel Guest Fri, 31 July 2020
Liked: Room paid for was sold to others upon arrival and front desk was totally unhelpful and rude and worse.
Disliked: This was the worst hotel experience ever as the front desk used a homophobic slur at us. HORRIBLE customer service. Corporate has not reached out to me after several attempts to contact them. AWFUL. Stay away from this hotel and all Extended Stay Americas
Verified Hotel Guest Sat, 25 July 2020
Liked: Location and cost were great!
Disliked: There was too much movement throughout the night. Too many people coming and going. I did not feel safe with my family.
Toni Wed, 22 July 2020
Liked: The rooms are great size and very clean
Disliked: Just need a pool
Jazz Sat, 18 July 2020
Liked: The staff was kind, helpful, and professional. I like that I can give my kids a home atmosphere with extended stay
Disliked: It was not as clean as it should have been. I wiped down all the counter tops and they looked clean until I wiped them. The floors were also dirty. I think always and especially during the outbreak, counters should be wiped down and floors should be also after every guest to insure the safety of all.
Tracye Thu, 2 July 2020
Room was unavailable once I...
Disliked: There could have been a room available
Slimey Mon, 29 June 2020
L.h. Sun, 28 June 2020
Liked: Front desk staff very nice and courteous.
Disliked: There was trash on the hallway floor and in the hall stairway, food and trash was there all night.The hall smelled of mildew from wet carpet on the floor we stayed on.There was loose/missing knobs on the dresser and stands.