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Extended Stay America - Detroit - Southfield - Northwestern Highway eef
Extended Stay America - Detroit - Southfield - Northwestern Highway, 28500 Northwestern Highway, Southfield, MI | Area: Southfield
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3.2
HOTEL RATING: 
PLEASANT
3.2 out of 5 (218 Ratings)
4.6 miles from Southfield centre
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Hotel Description
This Extended Stay America - Detroit - Southfield - Northwestern Hwy. is located in Southfield and especially designed for longer stays with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a 24-hour front desk. Every kitchen at Extended Stay America - Detroit is equipped with a stovetop microwave and a fridge. The hotel also provides guests with laundry and ironing facilities upgraded bedding with extra pillows. In the morning guests can enjoy a free Grab-and-Go breakfast consisting of coffee hot cereal breakfast bars and pastries. Weekly housekeeping services provided for free and daily provided for a fee. Towels and linen exchanged at the front desk. A grab and go breakfast is offered. The property offers free onsite parking and free local phone calls. An attraction within close proximity to the hotel is the GM World HQ.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Internet Available
` Free Internet Access
` Free Internet In Public Areas
` Free Parking
` Accessible
` No Smoking Rooms/Facilities
` Pets Allowed
` Laundry
` Parking
` Vending Machines
` Air Conditioning
` 24-Hour Front Desk
` Family room
` Internet services
` Non-smoking throughout
` Vending machine (snacks)
` Heating
` WiFi
` On-site parking
` WiFi everywhere
` WiFi available in all areas
` Breakfast options
` Carbon monoxide source
` Use of cleaning chemicals that are effective against Coronavirus
` Linens, towels and laundry washed in accordance with WHO guidelines
` Room is disinfected daily
` Social distancing in dining areas
` Food can be delivered to guests room
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` Hand sanitizer in room and common areas
` First aid kit available
` Cashless payment available
` Social distancing rules
` Mobile app for room service
` Screens or physical barriers placed between staff and guests in appropriate areas
` Linens, towels and laundry washed in accordance with local authority guidelines
` Guest accommodation is disinfected between stays
` Physical distancing in dining areas
` Food can be delivered to guest accommodation
` Hand sanitizer in guest accommodation and key areas
` Physical distancing rules
` All plates, cutlery, glasses and other tableware have been sanitized
` Guests can opt-out of accommodation cleaning service

Extended Stay America - Detroit - Southfield - Northwestern Highway Guest Reviews

OVERALL AVERAGE SCORE: 
PLEASANT (3.2 out of 5)

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0.5

Poor - 0.5 out of 5

Verified Hotel Guest Fri, 31 July 2020

Liked: Room paid for was sold to others upon arrival and  front desk was totally unhelpful and rude and worse.
Disliked: This was the worst hotel experience ever as the front desk used a homophobic slur at us. HORRIBLE customer service. Corporate has not reached out to me after several attempts to contact them. AWFUL. Stay away from this hotel and all Extended Stay Americas

3

Pleasant - 3 out of 5

Verified Hotel Guest Sat, 25 July 2020

Liked: Location and cost were great!
Disliked: There was too much movement throughout the night. Too many people coming and going. I did not feel safe with my family.

5

Exceptional - 5 out of 5

Toni Wed, 22 July 2020

Exceptional

Liked: The rooms are great size and very clean
Disliked: Just need a pool

3

Pleasant - 3 out of 5

Jazz Sat, 18 July 2020

Pleasant

Liked: The staff was kind, helpful, and professional. I like that I can give my kids a home atmosphere with extended stay
Disliked: It was not as clean as it should have been. I wiped down all the counter tops and they looked clean until I wiped them. The floors were also dirty. I think always and especially during the outbreak, counters should be wiped down and floors should be also after every guest to insure the safety of all.

0.5

Poor - 0.5 out of 5

Tracye Thu, 2 July 2020

Room was unavailable once I...

Liked: Nothing
Disliked: There could have been a room available

2.5

Fair - 2.5 out of 5

Slimey Mon, 29 June 2020

Passable

2

Disappointing - 2 out of 5

L.h. Sun, 28 June 2020

Disappointing

Liked: Front desk staff very nice and courteous.
Disliked: There was trash on the hallway floor and in the hall stairway, food and trash was there all night.The hall smelled of mildew from wet carpet on the floor we stayed on.There was loose/missing knobs on the dresser and stands.

5

Exceptional - 5 out of 5

Ashley Thu, 25 June 2020

Exceptional

0.5

Poor - 0.5 out of 5

Kat Fri, 19 June 2020

Bad

0.5

Poor - 0.5 out of 5

Anonymous Sat, 13 June 2020

Bad

Liked: Nothing
Disliked: It?s stank very bad

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Extended Stay America - Detroit - Southfield - Northwestern Highway 28500 Northwestern Highway, Southfield, MI