Extended Stay America -Columbia -Northwest/Harbison Guest Reviews
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|1.7 miles from Irmo centre|
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Carol Sat, 9 November 2019
Liked: Bed comfortable.
Disliked: Room smelled of cigarettes. Booked nonsmoking room. No waste basket in room.
Demetrius Fri, 8 November 2019
William Wed, 6 November 2019
Liked: There was no breakfast, despite advertising. Only some packaged snacks to pick up from the lobby.
Disliked: Cleanliness is very poor. Stains on the floor and on the table from previous guests, rust on the door handles and in the shower. Everything in the room looks very old and worn out. The room smells like cigarettes, although I have specifically chosen a non-smoking room, as I travelled with my son, who has allergies. I reserved a room with two separate beds, but received a room with one king-size bed. I decided to stay in this room, as it was late and my son was tired. The walls are extremely thin and we could hear voices and constant laughter from a nearby room until late at night. The room was reserved as a business expense. However, upon checking-out I received a standard invoice without a company name. The lady at the front desk said that she was unable to add the company name, because she didn't have the authority to do so and the manager was not in the hotel. For $131 per night I expected more from this hotel and the quality of service. I would not recommend this hotel for guests with children.
Kim Tue, 5 November 2019
Management suck , hotel is...
Liked: The room was very big and clean.
Disliked: Once we checked in I never saw the staff again. When we went to get some breakfast the next morning the front desk lady never spoke to us. The only time I ever saw an employee that worked at the hotel was when I checked in and saw one hiding in her desk room trying to avoid customers when we were leaving. Also when I first came in to check in front desk lady look at us never said anything keep walking.
Anonymous Mon, 4 November 2019
Christianna Tue, 22 October 2019
Liked: The room was spacious and large. The kitchen was very nice.
Disliked: The television is too small and the channels were messed up. The bathroom had a use condom in the trash can.
Andrew Mon, 21 October 2019
It was a good facility...
Edward Wed, 16 October 2019
Disliked: Counld of been cleaner
Sue Mon, 14 October 2019
Need to move employees smoking...
Disliked: Huge buds in room. Smell of smoke in Lobby from employees standing in front door smoking then walking through halls reeking of smoke.
Steve Sat, 12 October 2019
Liked: cleanliness and staff great place to stay