Extended Stay America -Chicago -O'Hare Guest Reviews
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|3.7 miles from Des Plaines centre|
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Karla Sat, 15 February 2020
Anonymous Wed, 12 February 2020
Courtesy staff , great location,...
Ron Thu, 6 February 2020
Liked: Front Desk Staff very nice and friendly and check in was a breeze. No TV remote in the room, but absolutely no issue in getting a replacement.
Disliked: There was nothing bad. We had a great experience and will return if we ever need to be in Rosemont again.
Khanh Tue, 4 February 2020
Enjoyed the confort
Liked: Decent place to stay for 3 nights . Close to other place where we wanted . Will stay again next time @ this location or other Extended Stay . Thank you
Disliked: No comment
Elisa Sat, 1 February 2020
Felipe Tue, 28 January 2020
Verified Hotel Guest Mon, 27 January 2020
Liked: Our car was dead in the parking lot and a staff member came and helped jump start us.
Disliked: The desk staff was very loud and I could hear them cursing and shouting before the elevator doors even opened. They were also swearing up a storm. Also the continental breakfast was a sad display.
Maria Sun, 26 January 2020
Disliked: The room#229 we have reserved was not clean. Sheets had a lot of ripped parts, dirty brown stained in some parts of the sheets and blanket, and bathroom was not well cleaned. So I told the front desk about it. The guy Byron said he can either give me another sheets but I will have to replaced it myself or just get transferred to another room since all housekeepers are gone. That was 3pm friday 1/24/20. So I told him why do I have to put it myself? But that's all he gave me options. So after 30 minutes of being uncomfortable in the room. My husband and I decided to get transferred. we end up moving all our luggages and stuff without anyone's help or assistance. We checked the room #329 as we moved. The room was a bit bigger size than room#229, but sheets are quite better but was put in upside down, bathroom bathtub had a big brown stained and bathroom toilet mirror was dirty. Pictures from when I booked the room#229 are very deceiving that you would think most rooms in the hotel look nice, but they were not nice looking hotel especially the rooms. Toilet sink painting was already ripping off. It wasn't that nice of a hotel and staff employees are not that approachable. But because we were both so tired coming from the airport, so we just decided to stay and not get transferred again. Then breakfast was just plain coffee and muffin. I took pictures and videos of both room. We were very unsatisfied to our stay.
Annette Fri, 24 January 2020
Liked: Close to airport
Disliked: The guest by me were yelling and had their child running and screaming in hallway .made it hard to sleep
Andrew Thu, 23 January 2020