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Extended Stay America - Chicago - O'Hare eef
Extended Stay America - Chicago - O'Hare, 1201 E. Touhy Avenue, Des Plaines, IL | Area: O'Hare Airport (ORD) North
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3.5
HOTEL RATING: 
GOOD
3.5 out of 5 (731 Ratings)
3.7 miles from Des Plaines centre
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Hotel Description
Suites with fully equipped kitchens and free Wi-Fi fit the bill for budget-minded our guests at the non-smoking Extended Stay America - Chicago - O'Hare. The three-floor hotel has 122 non-smoking suites all offering full kitchens with microwaves refrigerators stovetops coffeemakers and cooking and dining utensils. Other in-room perks include flat-panel cable TVs with premium channels desks and free Wi-Fi. A grab-and-go breakfast is served every morning that includes breakfast bars muffins hot cereal coffee and tea. A guest laundry facility and a 24-hour front desk are also on hand. Parking is free and pets are allowed for an extra fee. This Rosemont hotel is two miles from Chicago O'Hare International Airport. Concerts and sporting events are held at the Allstate Arena about nine blocks from the hotel. Other local attractions include the Donald E. Stephens Convention Center Rosemont Theater and McDonald's Museum all within two miles of the hotel.

Check-in time: 15:00   Check-out time: 11:00
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1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
Other Amenities
` Free Internet In Public Areas
` Free Parking
` Pets Allowed
` Laundry
` Air Conditioning
` 24-Hour Front Desk
` Hair dryer
` Kitchenette
` Internet services
` Fax/photocopying
` telephone
` alarm clock
` Accessible facilities
` Accessible room
` Airport Shuttle (Free)
` AM/FM radio
` Cable/Satellite TV
` Complimentary breakfast
` Complimentary coffee in lobby
` Complimentary continental breakfast
` Desk with electrical outlet
` Early check-in
` Efolio available to company
` Free credit card access calls
` Free local calls
` Free toll free calls
` Front desk
` Handicap rooms
` Heated guest rooms
` Individual Efolio available
` Interior corridors
` Iron
` Late check-out available
` Lobby coffee service
` Non-smoking Rooms
` Private bath or shower
` Remote control television
` Safe
` Security
` TV
` Voice mail
` Wakeup service
` Free High Speed Internet
` Iron Board
` Free Internet

Extended Stay America - Chicago - O'Hare Guest Reviews

OVERALL AVERAGE SCORE: 
GOOD (3.5 out of 5)

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3.2

Pleasant - 3.1 out of 5

Violet Sun, 19 May 2019

Alright for the money, but...

Liked: Hotel staff was friendly, free breakfast offered. They gave me silverware upon request.
Disliked: The microwave was dirty and the blankets were too thin on the bed. We got an additional blanket from the lobby, but it appeared to have a cigarette burn on it, and several stains. Also the shampoo in the bathroom was open and half empty.

3.2

Pleasant - 3.1 out of 5

Anonymous Sun, 19 May 2019

Meh

Liked: Room was fairly clean, full sized refrigerator was loud but functional, had a decent number of TV channels. Close to the air port and all of the places I needed to be, and was cheap in comparison to most other places.
Disliked: No water fountains or any sort of place to get drinkable water except the vending machines, both of which were out of order. No ATM either, so I had to walk a half mile to the nearest convenience store.

3.2

Pleasant - 3.1 out of 5

Luigi Sat, 18 May 2019

Staff lacking commonsense. Checkin staff...

Liked: Good value for money.
Disliked: Kitchen in each room completely devoid of anything!

2.7

Fair - 2.7 out of 5

Nette Thu, 16 May 2019

Passable

Liked: What we liked was it was 8 mins walking from the Arena
Disliked: Customer service need work one of the rooms we received had roaches in the room

1.7

Poor - 1.6 out of 5

Wanda Thu, 16 May 2019

Horrible!! I will never stay...

Liked: Absolutely nothing!!
Disliked: Very poor housekeeping. The sheets were dingy. The bathroom was dirty. The floors looked like they hadn?t been vacuumed. One of the trash cans hasn?t been emptied from the previous guest. The room was dusty (lamps tables etc). The bathtub and bathroom sink did not drain properly. Couldn?t get my room changed so the first night I had to stand in dirty water while I showered. Second night I used a friends shower cause I couldn?t stand using that shower. Third night the shower drain had been fixed but by that time I was so unhappy that it didn?t matter. Was promised a change in room that never happened. No one ever called me like they said they would. Many calls to the front desk just rand and rang. Obviously I wasn?t in the room when I was calling to get my room changed. I was in town for a family funeral and I didn?t have time to keep calling and calling trying to get something done. I don?t know how this location got good reviews. I checked the reviews before booking as I always do and relied on the good reviews it had. Horrible stay. There wasn?t even someone at the front desk when I checked out.

1.9

Poor - 1.9 out of 5

Andrea Thu, 16 May 2019

Poor

2.9

Okay - 2.9 out of 5

Jayne Thu, 16 May 2019

Okay

2.1

Disappointing - 2.1 out of 5

Yanislav Tue, 14 May 2019

Disappointing

3.8

Good - 3.8 out of 5

Tatiana Tue, 14 May 2019

Good

3.8

Good - 3.8 out of 5

Jordan Mon, 13 May 2019

Good

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Extended Stay America - Chicago - O'Hare 1201 E. Touhy Avenue, Des Plaines, IL