Extended Stay America - Chicago - Lansing Guest Reviews
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|1.9 miles from Lansing centre|
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Lenisha Fri, 7 May 2021
Erikka Fri, 7 May 2021
Liked: I like the rooms it?s quiet and it has a stove top
Kennetha Fri, 30 April 2021
I paid $223 for a...
Liked: The only thing that I liked about my stay was that it located close to the expressway and they had nice pillows. The bed was also semi- comfortable.
Disliked: There were ants/bugs crawling around the kitchen area when I got into my room, there is no "maid" service while you stay there so you have to take your bedding down and then take a new pair back up to your room and make up your own bed and same with towels, the cabinets/counters were either chipped or rusted at the bottom all around and they don't allow dogs over 25lbs or that you can't carry.
Danny Wed, 28 April 2021
Liked: The hotel is very quiet and clean.
Disliked: The person or persons in the room next to me telephone vibration keeps going off at 4:30 in the morning and last up to two hours with no response! Very irritating ¿¿ room 130
Anonymous Mon, 26 April 2021
Bunmi Fri, 23 April 2021
Horrible place to stay -...
Liked: The only reason I booked this hotel was because of the kitchenette since I needed a place to stay for a relatively long time. The utensils were grossly inadequate, dirty and scruffy! A pot without cover, 2 teaspoons (no tablespoon), cheap plastic cups, no kettles, so you have to boil water in the coverless pot to have a cup of tea! There was nothing good about this place.
Disliked: This is by far the worst place I have ever stayed. A certain Janeta who is purportedly a general manager at the hotel is so rude and lousy that she should never have a job in the hospitality business. I requested for my room to be cleaned after 9 nights and she actually asked me to check out and collect my money. She invited the police to the hotel because I complained about the filth! The cop was so confused he asked why he had been invited to a civil conversation! I hope the management of the hotel pay attention to really terrible employees like Janeta and get rid of her in order to protect whatever brand equity they have left.
Janet Thu, 22 April 2021
Alex Thu, 15 April 2021
Liked: everything about this was bad.
Disliked: The room had a terrible smell. The room walls floor were dirty never again staying at any extended stay or using booking.com for that purpose.
Bertha Mon, 12 April 2021
Liked: I like that you can bring your pet. There is a pet fee per day. I like the location. It was about 5 minutes to the expressway. The rooms were equipped with a kitchen.
Disliked: The smell of smokers. I was on the third floor and they smoked marijuana and cigarettes for the entire 6 days I was there. I didn?t feel secure on the premises. There are a lot of residents living on the property. Most are in and all night with visitors.
Sierra Mon, 5 April 2021