Extended Stay America -Baton Rouge -Citiplace Guest Reviews
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|3.9 miles from Baton Rouge centre|
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Jeremy S, Lafayette Tue, 29 May 2012
The staff was very nice.
Liked: Place was nice and I loved the location beside the smoking room.
Disliked: Smoking room and asked for non smoking. Also had to bring towels down to get new towels.
Patricia Sun, 15 March 2020
Anonymous Wed, 11 March 2020
Liked: The room was nice, clean, bright. My room had 3(!) windows that open, to let in outside air and bird-chirping. The front desk staff was friendly and tried to be helpful. And they let me park my motorcycle under cover out front.
Disliked: Trash and debris outside the front door, in the parking lot, around the entrance way. The floor in the lobby and elevator was sticky, something spilled. They do not offer an ice machine. There was an odor in the hallways, another visitor said it was from the trash room on each floor that is not emptied often. There were towels on the floor of my hallway outside a room when I checked in around 3pm, and were still there at 8am the next morning when I left. The Wifi did not work on any of my devices at first. I had to call the WiFi vendor and wait on hold for a while. They finally did take my call and got me logged on, but the reception was spotty, and I lost the signal 5 or 6 times during the evening. The breakfast was underwhelming. My bed did not have a blanket, glad that it warmed up outside.
Gary Wed, 11 March 2020
Disliked: There was no shower head, the extra lock on the door was broken as if someone kicked in the door. We didn?t use the stove. It appeared it wasn?t in working order. It smelled and the screens were ripped so we couldn?t air out the room and the pipes in the walls knocked all night long. The floors and carpet were filthy.
Christopher Tue, 10 March 2020
Filthy, Geriatric & Dingy
Liked: Front desk receptionist is really nice and very helpful. She did her absolute best to try and make our situation better, but Only God could?ve helped us!
Disliked: The first room that we checked into smelled like a nursing home! After not being able to tolerate the smell for even two minutes, we moved to a room floor above. This room was plagued by a stale sweat smell, as it had been occupied by a working man who housekeeping never cleaned up behind. I made the mistake of touching the comforter on the bed, and was repulsive I had dingy, crusty, and filthy it felt. This was just unacceptable, and shame on them for the price they charge for a room That was such a disgrace!
Verified Hotel Guest Wed, 4 March 2020
Liked: It was close to where I was working.
Disliked: The room had and odor. The toilet wasn√Ę‚?¨‚?Ęt mounted to the floor right and rocked. There were a lot of areas that were once leaking. The microwave didn√Ę‚?¨‚?Ęt work properly and was rusted. The fridge was rusted. Will not be back.
Anonymous Mon, 2 March 2020
Liked: Nice price and very close
Ashley0618 Mon, 2 March 2020
Probably wont book again.
Liked: The staff was friendly and even though they couldn't find our reservation they were able to get us a room at a lower rate. The beds were comfortable and the location was great. The room size was actually decent and I liked that they had a small kitchen.
Disliked: When we arrived, the hotel staff couldn't find my booking at all. The first room that they put us in, the AC didnt work at all. The room had a few roaches. There was no trashcan. The bathroom didnt have a hair dryer.
James Sun, 1 March 2020
Disliked: This hotel is filthy. After inspecting the room we did not stay and had to make other last minute arrangements.
Heaven Sun, 1 March 2020
Liked: Staff was very nice
Disliked: DIRTY ! And smells
Rady Mon, 24 February 2020