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Extended Stay America Suites - Austin - Southwest

eef - (888) 420-1676
Extended Stay America Suites - Austin - Southwest, 5100 U.S. 290 West, Austin, TX -(888) 420-1676
Area: Austin Southwest - Barton Creek - MoPac
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2.95
HOTEL RATING: 
OKAY
2.95 out of 5 (470 Ratings)
4.8 miles 04 Center
v7 mins driving
BOOK ONLINE OR CALL - (888) 420-1676
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Hotel Description
This Extended Stay America - Austin - Southwest is located in Austin and especially designed for longer stays, with all rooms featuring a fully equipped kitchen. The hotel offers free WiFi and a Grab and Go breakfast with muffins and coffee. Every kitchen at Extended Stay America - Austin is equipped with a stovetop, microwave and a fridge. The hotel also provides guests with laundry, ironing facilities and upgraded bedding with extra pillows. The property offers free grab-and-go breakfast, onsite parking and weekly housekeeping. Attractions within close proximity to the hotel include the Texas State Capitol, the Sixth Street and the Warehouse District.

Check-in time: 15:00   Check-out time: 11:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
w
Non Smoking
r
Pets Allowed
q
Accessible
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Free Parking
` Safety Deposit Box
` Air Conditioning
` 24-Hour Front Desk
` Elevator
` Hair dryer
` Bathtub
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` separate dining area
` vending machine
` telephone
` alarm clock
` kitchenware
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` English
` Spanish
` Non-Smoking Rooms Available
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Grocery delivery
` Contactless check-in/out
` Food delivery
` Daily disinfection
` Facilities for disabled guests available
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Separate shower/bathtub
` Toiletries provided
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)

Extended Stay America Suites - Austin - Southwest Guest Reviews

Overall Average Score: 
Okay (2.95 out of 5)

Write a review

2

Disappointing - 2.0 out of 5

Samantha Sat, 14 June 2025

Not worth the money and...

Liked: Location was very accessible and close to major freeways
Disliked: Elevator was not working so I had to take all of my luggage up 3 flights of stairs. Front desk notified me that the payment hadn't gone through so I showed them the payment on the app and credit card statement but he refused to accept so I had to pay again so I can stay. The hallways smelled of smoke. The bathroom had several stands of hair in bathtub, toilet and mirror. The AC never got cold despite it being at the lowest setting.

5

Exceptional - 5.0 out of 5

Erica Sun, 8 June 2025

Exceptional

Liked: Employees were great and helped me.
Disliked: No one really around at the desk in the night time

4.5

Wonderful - 4.5 out of 5

James Sat, 7 June 2025

Superb

5

Exceptional - 5.0 out of 5

James Fri, 6 June 2025

Pleasant and as expected

Liked: Steve was very courteous and helpful, room was very clean

2

Disappointing - 2.0 out of 5

Juan Thu, 5 June 2025

After finally being able to...

Liked: Location and easy access to the freeway
Disliked: Smell of humidity and mold. Carpets are old and dirty. Room Doors are extremely hard to open. No bathrooms in the lobby. If you are over 5 feet the shower head will on reach you shoulders

3.5

Good - 3.5 out of 5

Harrell Wed, 4 June 2025

It could of been better

Liked: The staff was excellent
Disliked: The first room I got had flooded I ran bath water and the water leaked from the bathroom all the way to the bed at 10:00 and I had to switch rooms. The room I was switched to smelled like mechanic had been in there

0.5

Poor - 0.5 out of 5

Hernandez Fri, 30 May 2025

Worst nightmare after denying the...

Liked: Absolutely nothing at all, sadly.
Disliked: After I paid online and presented my confirmation to the main desk at the hotel they told me that there were no rooms available. I advised them that I had my confirmation from booking.com and they said that they could not do anything about it even when booking.com showed 5 rooms available on their site. I had to pay and stay at another hotel. Now I need to know how I will be refunded for that when I was not able to stay because of the lack of availability. I am requesting a refund.

2

Disappointing - 2.0 out of 5

Chengze Fri, 16 May 2025

Disappointing

4.5

Wonderful - 4.5 out of 5

Jose Tue, 13 May 2025

Superb

Liked: Calm

3

Pleasant - 3.0 out of 5

Gayla Tue, 6 May 2025

If I had to come...

Liked: The property was in a good location, access to a lot of places… it was cleanWhat stood out to me was and made my stay good was Joseph at the front desk, he was awesome
Disliked: The entire building had a file smell, also I always check windows when book a room and the windows was open

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Extended Stay America Suites - Austin - Southwest 5100 U.S. 290 West, Austin, TX