Extended Stay America - Austin - Downtown - Town Lake Guest Reviews
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|1.4 miles from Austin centre|
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Olga Mon, 10 June 2019
Kenneth Sat, 8 June 2019
First time I stayed at...
Disliked: Took an hour to check in. Staff was rude. They claim to have breakfast it?s just instant oatmeal. AC unit was very noisy had turn it off in order to sleep.
Anonymous Wed, 5 June 2019
Ernest Sun, 2 June 2019
Liked: Bed was comfortable
Disliked: No waste basket in the bathroom
Paul Fri, 31 May 2019
Adequate for the price.
Liked: Room was clean, amenities were adequate. Nice kitchenette with bar.
Disliked: Breakfast was a joke, the first room I was given a key for was occupied, they charged for early checkin.
Gracie Mon, 27 May 2019
Liked: the location was perfect for the place I needed to attend.
Disliked: we were there 2 nights and my room was not attended to after the 1st night. there was no ice and there were no glasses in the room.
Allen Mon, 27 May 2019
Would not stay here again.
Liked: the hotel was very understaffed and stressed. Led to lines waiting for their room and room and rude service. Room carpets had unexplained stains and was outdated.
Experienced Mon, 27 May 2019
Liked: Convenient. The check in staff was very friendly and personable. Fast elevators. Close free parking. Signage was large and well marked. The room did have a nice iron and ironing board. The bed was fairly comfortable and there were 3 pillows per bed. Plenty of outlets to charge personal electronics.
Disliked: The hotel needs to be remodeled. The a/c unit was very loud and rumbled periodically. The tub was slippery and cracked. For an extended stay hotel, there we no kitchen utensils or any cookware. No cups or plates. And what hotel room does not have a clock? This one. The ?breakfast ? consisted of hot water and packets of instant oatmeal. They had run out of coffee. There were no muffins or pastries, not even a piece of fruit. If you?re not going to supply it, don?t advertise it.
Robert Mon, 27 May 2019
Richard Fri, 24 May 2019
Perfect for a stay in...
Liked: Lovely clean hotel with free parking which is a major bonus in Austin. Great location a short walk to the bridges and then on to 6th street.
Disliked: No tea or coffee making facilities in room.