Extended Stay America Suites - Anchorage - Downtown Guest Reviews
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0.9 miles from Anchorage centre |
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Apostolos Wed, 17 April 2024
Passable
Oscar Tue, 16 April 2024
Good
Liked: Location. Good rate.
Disliked: First night fire alarm was beeping for one hour. Not their fault, but it was a long time. The girl who was at the front desk at c.out was rude, totally unfriendly
Monica Tue, 16 April 2024
Passable
Ronny Fri, 12 April 2024
Good place to stay
Liked: House keeping. The housekeeper was the best ever. If i needed anything, she was always there to help out
Disliked: Parking is not enough. No pool
Terry Mon, 8 April 2024
Liked: Nothing they gave my room away
Disliked: Everything
Terry Mon, 8 April 2024
Bad
Liked: Gave my room away they knew I would be in late said no problem because I called 3 times and booked it ahead 3 times but Hilton took care of me where yaw let me down
Disliked: Nothing
Jiabao Sat, 6 April 2024
Superb
Reid Wed, 3 April 2024
Frusterated that we were looked...
Liked: Nothing you booked a room that Wasn't available. We left and called your company up To report the problem, and you said that you'll call to fix our issue. By this time it was midnight, id just drive home to kasilof. 45 miles out of town CS rep called an I was told to return to the hotel, because it was misunderstanding. So I turned around an drove all the way back to Anchorage 40 minute Drive just to hear the same thing that the room was unavailable. This wasn't the first time you booked me into a no vacancy this same night! We first called booking at 7pm, sent on a goose chase to 2 hotels 3 different times that had no vacancy. Talked to like its my fault while sleeping in 7° cold car
Disliked: When we made it back home
Ralph Mon, 25 March 2024
Pleasant
Nichole Sat, 23 March 2024
It’s a last resort hotel...
Liked: The beds were nice and it was nice to have a thermostat instead of a blowing heater next to the window
Disliked: The three lobby attendants never greeted with a smile, the room didn’t have a remote and calling the front desk she said the extras were locked up and then hung up on me. Your advertisement says breakfast included. Coffee, muffins and a granola bar is hardly considered a continental breakfast