Name: Express Inn & Suites Eugene
Address: 990 West 6th Avenue, Eugene, OR
Telephone: (888) 420-1644

Basic but just right!

Liked: Great, affordable place for a place to flop for a night while in town to see a show. Little Feat! Nice less-than-mile walk to lotsa music venues and great restaurants. The Receptionist was very nice and somebody has a very green thumb. Some beautiful flowers on the modest grounds.
Disliked: "Low-flow" shower head! Bed was a bit hard, but I didn't notice after rocking out for 2.5 hours and the stroll back through town.

I enjoyed my stay at...

Liked: Since the pandemic I’ve noticed a decline in the amenities at mid priced motels. I was very happy with my stay at Express Inn & Suites Eugene. At first glance I was concerned. One unit had a boarded up window (I’m sure they are waiting for parts) and there is a sign on the office door to call this number for service. Tonya and her husband live at and manage the facility. Instead of hanging out at the office they are out on the property so your phone call get prompt results. They went above and beyond to accommodate their guest. You can tell that Tonya takes pride in her work. You only need to look at the meticulously maintained flower beds that I’m sure are all Tonya, not part of the franchise motif. The rooms are large and the walls are thick. No street sounds from busy 6th ave could be heard. A concern was the near by train tracks but either the trains don’t run at night or they don’t have to blow their whistles during night time hours because it wasn’t an issue. Most motel internet speeds are barely above dial up (2-3mbs). Express Inn came in at 70mbs so it wasn’t a struggle to load a webpage. Had good enough speed for anything you’d want to do.My main point of interest was UofO’s Hayward field which was a doable 2 mile walk through interesting neighborhoods. There’s plenty of other things around at a shorter walk. It was nice to just park the car at the motel and not have to deal with the Eugene traffic or parking.
Disliked: Train whistles during the day but fortunately not an issue at night.

Good

Good price, back location.

Liked: The woman at the desk was so very helpful!Great shower!
Disliked: The room didn’t have a hair dryer or a coffee maker.

Disappointing

Bad

Liked: I'm still waiting for my refund from this property I didn't stay here because they had no hot water upon my arrival!!

Very good

Bad

The room was perfect for...

Liked: The room was clean and the beds comfortable. We arrived around midnight and the owner was readily available to give us the keys to the room and assured us that where we parked was in an appropriate spot.
Disliked: There was no coffee pot in the room - had to walk across the street to the 7-11 store for coffee in the morning. That was not convenient.

Good location, good price.

Liked: Rooms were clean enough, price was good. Staff was friendly enough. When we arrived , we had to call a number; the office was not staffed. Then they told us there was nothing booked for us which put me off after a long day of driving. After a while, though, they sorted things out and found our booking. The location was good; on site parking. On the plus side we found a really good taco truck (El Buen Sabor) right around the corner where we had dinner.
Disliked: We flew to Eugene, Oregon for a week-long loop of driving: Southern Oregon Coast, Redwoods, Lava Beds National Monument, Crater Lake, then back to Eugene for one last night before flying home. We felt so welcome at every hotel we booked, except for this one. It stood out, as all of the other hotels really went out of their way to make us feel special.