Express Inn & Suites Eugene Guest Reviews
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0.8 miles from Eugene centre |
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Wayne Wed, 13 March 2024
Never will I stay there
Liked: I didn't like nothing about it at all the staff all was rude and dispectful didn't try to help there was drug sells going on in the parklot
Disliked: They wouldn't let me stay cause my partner didn't have ID with use and so they would let me stay and the still charged me for the room
Austin Sun, 25 February 2024
Bad
Amy Mon, 18 December 2023
Horrible
Liked: Rooms were ok
Disliked: manager harassed us upon arrival. Rented room for our friend from out of town & was questioned stopped at the door upon arrival as to how many people were there. Only one of us staying. I never left the vehicle in parking lot so the manager felt she had to come talk to me to see what I was doing as I waited for friend to drop off luggage so we could leave for dinner. Checked out after 1 day was told we would get a refund. Then was told no refund because 3 people stayed when looking at camera stills. I told her to check her camera's again because only 1 person stayed & I was only on site one time when we dropped off our friend. Very accusatory tone when discussing refund that SHE offered. Will never stay here nor ever recommend to anyone else.
Anonymous Sat, 16 December 2023
Exceptional
Ken Fri, 17 November 2023
Very good
Patricia Thu, 16 November 2023
Superb
Liked: value convenience to nearby restaurants, etc
Disliked: not the best neighborhood which is not fault of facility
Thousand Thu, 16 November 2023
Exceptional
Liked: Cleanliness of suite
Disliked: Neighborhood needs attention
Emily Fri, 10 November 2023
Not a place I would...
Liked: The one and only thing good about this place was it was close to our event. We were able to get to our location in about 6 minutes without getting back on the freeway.
Disliked: We did not like the outdated decor, the smell of the rooms, the unmatched pillows, uncomfortable, thin mattresses, and the broken furniture. There was not a decent thing available to eat for the 'continental breakfast.' Felt like we were in a very sketchy neighborhood as well. Not happy with the price for what we got.
Blanca Mon, 30 October 2023
Very good
Lynn Mon, 30 October 2023
The room was spartan but...
Liked: I did not know that any breakfast was offered.
Disliked: A Kleenex dispenser in the room.