Express Inn Eureka Springs Guest Reviews
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Write a review
Roberts Tue, 7 May 2024
Bed bugs , and room...
Disliked: Get rid of the bed bugs and the nasty smell in the room and clean the room better and have a staff there on the premises. And I want a refund because we had to leave our room because of the smell and bed bugs and go to another hotel for our stay in Erica Springs, Arkansas
John Fri, 1 December 2023
Very good
Disliked: It was advertised that Breakfast came with the room. When I stated to the manger that there is no breakfast, the appropriate thing would be to discount the room, He said no. It would have made a huge difference if he simply handed me a $10 bill and said "here, please use this for breakfast" This is appropriate and well business tactics. Instead he gave excuses and focused on himself, very poor business tactics.
Dennis Sun, 26 November 2023
Very good
François Wed, 22 November 2023
Great value for the price
Liked: Great place to stay, easy to acces and great service.
Sherry Fri, 17 November 2023
It was just what I...
Liked: The room was very clean and the bed was so comfortable. The manager was so nice and watched out for me when I was out of my room.
Disliked: The fridge could be updated it ran a little loud
Darrell Fri, 10 November 2023
Superb
Liked: Stayed here twice. Front desk gentleman is very kind and accommodating. Rooms clean & comfortable for the money.
Disliked: Cable TV blanked out twice and rebooted. I didn't ask because I wasn't there to watch a lot of TV.
Benjamin Mon, 6 November 2023
Exceptional
Liked: The rooms were clean and aesthetically pleasing. It had all the provisions, and was very comfortable. The breakfast hit the spot just right, but I wish I would've used the waffle iron. In all interactions, which was few, because I usually avoid people, the staff was very courteous.
Disliked: I can't think of anything I didn't like. There would be occasional traffic noises or other guests bumping around, but you'll have that in a hotel.
Barry Mon, 30 October 2023
Exceptional
Senglish712 Mon, 30 October 2023
Pleasant
Liked: Great water pressure, great location. Room smelled a little "musty" when we arrived but an air freshener helped.
Disliked: The cable was wonky. The outlet was controlled by the light switch. Door wouldn't lock automatically. Glad there were THREE other locks on the door. The room was sooo dark.
Sam Sat, 28 October 2023
Why blow your budget on...
Liked: Excellent value, owner/ manager can’t do enough to make sure you enjoy your stay, would stay again!