Executive Hotel Vancouver Airport Guest Reviews
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0.8 miles from Richmond centre |
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Avtar Wed, 24 April 2024
Nice and relaxing!
Liked: Almost everything!
Disliked: Kitchen staff was not good, we found them racist!
Wendy Wed, 24 April 2024
Good
John Mon, 22 April 2024
I was very comfortable this...
Liked: The room was very cleanning. futhermore hotel shuttle picked me up for free.I was very satisified with your service.Thank you.
Disliked: It is not enough some water bottles in the room.
Jeanne Sun, 21 April 2024
Very good
Erin Sun, 21 April 2024
It was fine for a...
Liked: It had an indoor pool that my kids were able to use in mid spring, which is usually too cold for outdoor pools. The room had a huge jetted tub, that my kids put to use. The room had a nice large television with chromecast so that we could easily log into our streaming services. Staff were so very nice, and checking in/out was very easy. An 11 am checkout was also nice-- no feeling rushed to get out the door.
Disliked: We got a suite, which had a pull-out bed. It's questionable when the bedding on that bed was last changed, as the blanket had a weird odor. Also, my oldest son used a public bathroom off the hallway. It had no doorknob, and someone actually locked him in there. So not only could he not get out, he couldn't get out even if it wasn't locked because there was no doorknob! And to add to his misery, someone had gone to the bathroom in the other toilet stall and blocked it up. He was not a happy camper. Thank goodness for cell phones, and he was able to call us for help.
Wilson Fri, 19 April 2024
Good
Lisa Fri, 19 April 2024
Perfect
Liked: Goods comfortable bed, great location. Very friendly staff, and good food in the restaurant.
Disliked: Nothing
Lance Tue, 16 April 2024
Convenient location for airport travel.
Liked: Close to the airport.
Heather Tue, 16 April 2024
Amazing
Liked: Everything! We only needed the room one night and it was amazing! The 2bdrm suite was perfect as there were 5 in our party. 3 Adults and 2 Teenagers.
William Sat, 13 April 2024
Good price, clean, acceptable standards
Liked: Front house staff polite and efficient. restaurant very good for breakfast. Room average
Disliked: Dissatisfied with airport shuttle. Departure given as 15 and 45 past hour, but shuttle left 5 mins early on both occasions, leading me to miss it and stand in the cold in my shirtsleeves, having just arrived from Bangkok. If I was running this shuttle, (I am a retired hotel manager), it would leave on time, every time. Poor excuses by driver: "We can't wait at the shuttle stop if we arrive early". Not true; one of their shuttle busses waited 20 minutes while I was there, on charter to China Air.Room was generally OK, but I don't think anyone had oiled the bathroom door hinges since the place was built. If I had been traveling with my wife the creaking would have woken us up as one went to the bathroom at night.There were floodlights in the car park outside the room and the curtains didn't pull quite closed enough to blank these out.A common problem with hotel bathrooms is the washbasin tub plug allowing the water to drain away while one is shaving. This hotel was no exception there. When I was managing resort hotels I put a strong emphasis on the room service maids looking carefully for, and reporting, any small deficiencies for follow up by maintenance department. I rewarded them for every sub-optimal thing they reported, and this is a great way to stop small problems like these from accumulating.The bed was much too soft for my taste and was so low that it was almost like a mattress on the floor. Difficult to get up from. Last time I stayed here I was upgraded to a junior suite, and this was fantastic. Not quite so satisfied this time, but the foregoing are not real reasons not to stay. The price was good and the services generally acceptable. Book a junior suite if you can afford it and you'll have a great stay.