Executive Hotel Cosmopolitan

Liked: Great staff; beautiful rooms; fantastic location.
Disliked: Restaurant prices were ridiculous for the quality of the meal.

The room has everything I...

Liked: Compact with all amenities I need
Disliked: The heat could have worked better. The room is not cold but I could have slept better with warm air enveloping me overnight.

good room, crap staff and...

Liked: Nice room.
Disliked: Staff advised where to park my F150 as they advised their parking wasn't tall enough. Staff advised they send people to 26 Wellington with F150's. Mine is stock, no mods. Scratched my roof on the way in, not the way out. I didn't raise a fuss but asked, since the staff told me where to park and 6'4" was just sufficient, if the hotel would consider helping me with the cost to buff out the scratches on the roof as I felt that was a fair ask. Flat out no to one email and no follow up replies. So yes, i am disappointed in the staff and considering my recent role change and travel requirements I'm sure I can find a better place to send my business, and those of my company.

Very good

Liked: The view.
Disliked: Access to the hotel. Construction, difficult.to park to unload car.

Very good

Good

Exceptional

Very good

Liked: Good location ❤️

Great location if cleanliness doesn’t...

Liked: Location was great and a quick walk to the CN Tower
Disliked: The room was disgusting. There were fingernails on the floor, the bathroom floor was dirty and full of hair, the pull out sofa that my son slept on had clothes in it from a previous guest. The floors were clearly not vacuumed or mopped. The air in the room made us all lose our voices and cough all night. I could go on and on.

Exceptional