Exe Ab Viladomat

It is unacceptable to be...

Disliked: It is unacceptable to be hacked through the official booking app, from a scammer that knows my booking number, payment method, booking pin and everything, because the hotel was hacked. What is more unacceptable is that the hotel, that has been hacked, wasn’t answering neither phones nor emails. Until we ended up in the hotel, i couldn’t know whether i was speaking with an imposter or with the hotel. Of course they knew what happened, but the never said or offered anything as an apology after our arrival.

Recommended!!!

Liked: Great location

The Hotel is located in...

Liked: The staff were amazing and always willing to help. They went out of their way to assist in directions , attractions and even recommend restaurants to go. A 10/10 to the staff. The checkin and checkout was seemless.Me wife was overwhelmed with the level of service
Disliked: The lift to level 1 was not not working but that didn’t bother us . It was easy steps to the ground floor

Wonderful experience with a lot...

Liked: The location was good and very close to tourist attractions and city centre. The breakfast was great with lot of options to choose from. The staffs were amazing with great customer service.
Disliked: Our room was a bit cold and the breakfast was mostly cold option.

Exceptional

Good

Liked: Location was OK - close to transport.
Disliked: We could check in the room only after 1 pm & the during our stay receptionists refused to call a taxi :))

overall a very comfortable stay...

Liked: Hotel was air conditioned, and clean and tidy
Disliked: It was a further walk from city centre tourist destinations than I had expected.

Great location , great staff,...

Exceptional

Liked: We enjoyed a short stay, and everything was great. The breakfast selection was fantastic, the friendliness of the staff was wonderful and the location suited our needs. Very comfortable stay and I highly recommend