Excelsior Opera Guest Reviews
Write a review
Write a review
Jerome Mon, 2 December 2024
Short nights because of the...
Liked: Great place in the center of Paris , very close to Opéra
Disliked: I slept 4 nights and didn t sleep more than 5 hours a night because of the noise of the subway. Very noisy.
Hugo Mon, 2 December 2024
Exceptional
Liked: Everything and accesible in price
Disliked: .
Raffaela Sat, 30 November 2024
Exceptional
Georgia Sun, 24 November 2024
Exceptional
Liked: The location was great! Next to Lafayette and Opéra. In the center of Paris, easily find transportation to anywhere. Value for money Hôtel, with friendly people willing to help you.We will visit again!
Carlos Sat, 23 November 2024
Exceptional
Icaro Sun, 17 November 2024
Good
Liked: Location and price
Disliked: The room was really small, and the bath was hot (but not really hot as was my desire). But that's fine for the price.
Satoshi Sun, 17 November 2024
Bad
Disliked: We had to carry our heavy luggage from 4th floor to ground floor by ourselves due to broken the lift. The staff mentioned to support carry luggage, but they did not come to our room more than 40 minutes after my request and we had to carry by ourselves.
Elvira Wed, 13 November 2024
Very good
Liked: Location is great. New towels and very nice people at reception . Room is quite big for Paris, comfortable bed
Disliked: Furniture is old, cleaning is so-so. Very noisy outside. Smell of dampness in the room. Elevator didn’t work.
Heather Wed, 13 November 2024
Perfect location, friendly, helpful staff
Liked: Super clean, quiet hotel with friendly and helpful staff. Every member of staff made us feel welcome with a smile and they all provided great service. I decided to pay for an extra option that the hotel proposed in a message they sent after booking: they brought champagne and flowers to the room before our arrival, and the bouquet was spectacular and the champagne was great. I was very impressed by the cleaning staff who took the time to make our towels into swan shapes, so nice. The minibar fridge was nice to have, and good chocolate was free. Breakfast was good, a better selection of foods than you'd find in the neighborhood. The location was close to everything with magnificent stores and restaurants all around.
Disliked: Only the premium rooms have a coffee machine. I would have liked even a simple one in my room. Instant coffee and tea were offered in the room, as described. A noise from the heater kept my daughter awake one night, but a repair person fixed it immediately.
Melanie Sun, 10 November 2024
Exceptional