Excelsior Opera

Superb

Liked: Location is great, close to everything. However you can hear & feel the metro passing, im not a light sleeper so it didnt bother me.

Good

Liked: I would proudly thank Oliverin recognition of your outstanding service, dedication, and genuine hospitality.Your exceptional assistance, warm attitude, and willingness to go above and beyond made our stay truly unforgettable. From the moment we arrived, you treated us not just as guests, but as friends and that made all the difference.We sincerely thank you for your support, your professionalism, and the countless ways you helped us throughout our time here.

I would like to thank...

Liked: I would like to thank the all the staff and special Oliver because he was the perfect employee who helped us in everything even when the elevator was broken.
Disliked: Nothing

Very good

Perfect hotel for our trip

Liked: Excellent location just down the street from Galleria La Fayette and around the corner from Opéra Garnier. Short walk to the underground and the direct bus to the airport. Safe area, staff was very friendly and helpful. Would definitely recommend it.
Disliked: AC leaked water in the room on the last day. I assumed they fixed it.

Exceptional

Good location and very friendly...

Liked: Staff were very friendly and the location was really good for shopping and restaurants
Disliked: Room was a little bit dated and the mattress was a bit hard

Very good hotel for comfort...

Liked: Very convenient hotel for airport transfer bus. Good area for shopping and eating. There was a small supermarket 2 units away for buying water, fruit etc. Metro around the corner. The room was well equipped and quiet, apart from the lift noise occasionally.
Disliked: No proper window. Awkward step up to lift on ground floor … a trip hazard, especially with suitcase.

Superb