Excelsior Hotel Ernst Guest Reviews
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0.9 miles from Cologne centre |
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Hooper Mon, 6 May 2024
We thoroughly enjoyed our stay....
Liked: Close to train station and center city. Exceptional service
Disliked: Nothing
James Sun, 5 May 2024
Superb
Vaughan Wed, 24 April 2024
Good Ambience .Loved the Piano...
Liked: Room very good .Breakfast . some waiting for a table if you arrived after 1000 hrsRestaurant > No table available Taku . Very expensive € 472 for two persons and no price list was offered
Disliked: Breakfast . some waiting for a table if you arrived after 1000 hrsRestaurant > No table available Taku . Very expensive € 472 for two persons and no price list was offered
Marwan Fri, 19 April 2024
Very good
Kathleen Tue, 16 April 2024
Exceptional!
Liked: The location was excellent, the room was comfortable, the bathroom was very well arrange (the shower beside the bathtub) and the staff was so helpful and nice. The service was excellent.
Disliked: The air conditioner and WiFi was not good in our room. However, it was good in the lobby and hallways.
Gazal Mon, 15 April 2024
So elegant and relaxing
Liked: The hotel is just infront of köln domIt has a gothic style so authentic, beautiful and comfortable , my balcony was facing the dom, and it’s so central to the city attractionsI enjoyed my stay
Disliked: There was no hairdryer in the room
Jasem Sun, 14 April 2024
Good location
Liked: The location The restaurant designThe rest of the lobbyThe quit
Disliked: The entry time is 3 o'clock and this is annoying.- The room that was given to us is different from the pictures on the site and when the receptionist was informed that the room is different from the one booked, her reaction was very disturbing.- The adaptation was not cold.- The room has a simple sewer smell.- The area of the restaurant is small compared to the size and number of residents.- The room door key was not a traditional key card.
Howard Sun, 14 April 2024
Excellent.
Liked: Excellent hotel with super helpful staff.
Disliked: Nothing
Helen Sat, 13 April 2024
Superb
Marcelo Thu, 11 April 2024
Exceptional