Excalibur Guest Reviews
Write a review
Write a review
Allison D, Sandy, UT
Liked: Bed was very comfortable. Sheet and pillows were very soft. Room was clean.
Disliked: Had to walk through the smokey casino to get to our room. Alarm clock went off at 5a.m.
Mariia Sat, 7 June 2025
Robbery
Liked: The stay itself was fine — the hotel and room were okay and the location is great.However, I had a very bad experience with the deposit policy. They take $75 per night as a deposit, and even though I didn’t use any extra services, I only received a small part of it back.I contacted the hotel multiple times and never received an answer or explanation for why more than half of my deposit was kept. This feels like a complete scam and ruined the trust I had in the hotel.I strongly recommend that Booking.com reviews these kinds of unfair deposit policies and warns future guests.
Disliked: They charged $75 per night as a deposit and didn’t return most of it, without any explanation. I felt scammed, and the hotel didn’t respond to my messages.
Herman Sat, 7 June 2025
Good
Herman Sat, 7 June 2025
Good
Melissa Sat, 7 June 2025
Superb
Elisabet Sat, 7 June 2025
Pleasant
Jhamal Sat, 7 June 2025
Exceptional
Jeremy Sat, 7 June 2025
We were in a great...
Liked: Very convenient
Disliked: The A/C was not cooling good, the first night was manageable. Luchie got us all squared away, thank goodness for her making sure we got taken care of!!
Anonymous Sat, 7 June 2025
Good
Kathleenrenee Sat, 7 June 2025
Superb
Marissa Sat, 7 June 2025
Very comfortable nice hotel
Liked: Very clean hotel
Disliked: Didn’t have a fridge, or microwave. Bathroom could use some updating