Pest Control is Desperately Needed...

Liked: Good things about the hotel:- Great location, 3-minute walk to Kuhio beach in Waikiki, good restaurants and shops nearby- Spacious room, like the balcony- Comfy bed- The stove and the microwave is a plus- Front desk staff are friendly, helpful and responsive
Disliked: Minor issues:- Facilities look dated- Only one liftMajor issue:I stayed in room 609 for two nights and it was over USD100 per night. There was a substantial pest issue: the German cockroaches (both infants and adults) were spotted on the table, the stove and the bathroom. One of them crawled up my foot in the bathroom. As much as I am not scared of them, it was hardly a comfortable experience. I reported to the front desk after the first night. The hotel staff was nice and helpful: she suggested to send the cleaners to deep clean my room or to change the room in the afternoon. As I already had a set plan, I opted for the first one. However, late in the second night and the next morning, I saw more cockroaches. During my stay, there were at least 9 cockroaches sighted. It had become a huge frustration for me as well as for the hotel staff. The hotel needs to do proper pest control or the effort by the front line staff (front desk and cleaners) will only be in vain. It is also rather disappointing too, as the hotel has so much to offer and the price for the room is not exactly at the low end. I did my research and I understand that cockroach is a common issue in Hawaii. I do hope that there is a silver-lining and the hotel will resolve the pest problem with help from the professional pest control.