EVEN Hotel Pittsburgh Downtown an IHG Hotel By IHG

Liked: It was so clean, modern and friendly.
Disliked: Needs more shopping.

I checked in only to find plenty of mold in shower! Asked the Desk to have someone take a look 2 pics). Came back in the afternoon and the MOLD was still there. Took 2 more pics! I left the hotel and came back later early that night only to still find MOLD in the shower! So, I asked for a room change. The front desk said yes of course. The next room had more mold in the shower! Another room change, and the AC wasn’t working properly so my friend and I reset the AC and that was that. Sad! Front desk people were willing to change my room and sympathetic to my situation but that never did solve the mold problem! Good luck! And safe travels.

Liked: The staff.
Disliked: The rooms.

Very good

Not our regular go-to when...

Liked: Large, modern and clean rooms. Bright and open lobby with games and ping pong. Good location close to Market Square, Historic Courthouse and highway.
Disliked: No complimentary coffee or small snacks in lobby. Had a large area for pay snacks, but coffee, tea and hot chocolate free would have been lovely. No on site parking.

Nice establishment overall. For the...

Liked: Food tasty. Most staff was friendly and helpful. Room and bathroom were pretty clean.
Disliked: - Could use more dining options / meal selections- At least 2 washcloths, hand towels, & bath towels per person per night - better yet use bath SHEETS.We were told for dinner to have a seat and we would be waited on. Waited 15 minutes and we were the only ones there. Thought I misunderstood the front desk person. She had to go tell the guy behind the bar to wait on us.The refrigerator was not on in our room upon arrival and we had travelled with items that needed to be kept cool.

Exceptional

Pleasant

Exceptional

Liked: Location
Disliked: No continental breakfast

Very good

Very good

Very good

Liked: Mindedness and helpfulness of the staff
Disliked: Breakfast is not good quality