Poor

Disliked: The Mangers Danni was rude and I forget the supervisor name she was rude as well.I was told they were shutting down due to no business and the coronavirus... but if I wanted to extend my stay they would transfer me over to the Kingston hotel (same owner) the day before all of the accusations.....HERE WE GO. They wouldn't let extend my stay due to me smoking!(marijuana)away from their property....miles away! And returning back to their facility smelling like weed! Mind I never smoked I'm my room EVER! They said they smelled the stench for days...BUT THE NRVER KICKED ME OUT NONE OF THE DAYS THEY SMELLED OR ACCUSED ME OF SOMIKNG...On my last day I tired to rebook and danni the manager said no because HE and "maybe" some of present/ future guess doesn't like the smell! I couldn't believe it.! If that was the case why was I told THE DAY BEFORE THAT I COULD REBOOK? HOW COME NO ONE EVER MENTIONED MARIJUANA? I loved the room it was very nice! Wish I had a better experience!

Exceptional

Great service

Liked: Pillows soft,friendly service and loved the exercise equipment!
Disliked: Not much i didnt like.

Exceptional

Liked: I liked the sport equipment.
Disliked: The cleaning staff sometimes forgot to put cream next to the coffee maker. I just went down and got some from reception, no problem there. MINOR 1st world problem. ;-)

overall good

Disliked: garbage wasn't emptied and coffee wasn't replenished

Exceptional

We enjoyed our stay in...

Liked: Friendly staff, nicely decorated, loved the citrus waters and the complimentary water bottle to keep us hydrated.
Disliked: Would have liked a complimentary continental breakfast. Our room faced the highway, so it was a little noisy with the traffic.

Liked: Clean and very friendly staff

Disappointing

Liked: updated rooms.
Disliked: TV kept blacking out and taking me back to the hotel screen