Overall it was a relaxing stay at a clean and beautiful hotel. The bed was amazingly comfortable and the suite was spacious. They have an extensive continental breakfast - which we enjoyed. The two things we did not enjoy were 1) our thermostat did not seem to work and the room became a little stuffy. 2) a fire alarm went off at 5 a.m. (which was a fluke situation). This would not have been so terrible if the staff communicated effectively. There were families standing in the hallway and many people were outside in very low temperatures. When the night front desk person was asked he was very dismissive - as though we were stupid for being concerned. No one explained anything to us or addressed the situation.

Good

Good

Fabulous

Great place for a good...

Liked: Staff was very nice and friendly. The rooms were spacious, since they only have suites, and very clean. Located very close to WVU. There?s a Dunkin Donuts next to it and a grocery store within walking distance. Great place for short stays. It was good to have a microwave oven and a coffee maker in the room. At breakfast they had a waffle making station where you could make your own waffles!
Disliked: Breakfast could have been better. But for the price I paid for the room, it wasn?t bad at all. The bed could use a mattress overlay to make it more comfortable. I would love to see some bathroom slippers, a small toothbrush, toothpaste, and a disposable razor in the bathroom kit next time.

This was a more than...

Liked: The staff offered me a room with a second bed despite my booking a room with a double bed and sofa bed. This was greatly appreciated by my daughter!
Disliked: there was nothing to dislike about this place. I did, however try to book a room for graduation weekend at WVU but the manager had not yet released the prices/room so I will need to call back.

Good

Liked: Close to hospital, stayed for testing in early am.. was able to get late checkout. Was able to come back to room rest for before next testing. Thankyou for 45 min. late checkout!

Pleasant

Exceptional

Liked: Having two rooms, especially with little kids is very nice. All staff nice and friendly.
Disliked: We love Euro Suites but it needs to be updated some.

Clean and comfortable

Liked: Grab bars in the shower! Great pillows! Bed comfortable.
Disliked: Cell phone charging station did not work and the mattress cover was plastic and stuck to our skin when trying to roll over in bed.