Overall it was a relaxing stay at a clean and beautiful hotel. The bed was amazingly comfortable and the suite was spacious. They have an extensive continental breakfast - which we enjoyed. The two things we did not enjoy were 1) our thermostat did not seem to work and the room became a little stuffy. 2) a fire alarm went off at 5 a.m. (which was a fluke situation). This would not have been so terrible if the staff communicated effectively. There were families standing in the hallway and many people were outside in very low temperatures. When the night front desk person was asked he was very dismissive - as though we were stupid for being concerned. No one explained anything to us or addressed the situation.

Exceptional

Liked: Everything okay
Disliked: Little cold

Fabulous

Fabulous

Exceptional

Exceptional

Liked: Staff and room

Good

Liked: It was close to the university
Disliked: No pool

Superb

Liked: Very convenient location to the Evansdale dorms. Great value for the money. Comfortable beds, spacious rooms, and a decent breakfast is included.
Disliked: Sofas in the rooms are not really comfortable and could use updating.

Night and day experiences

Liked: Location to Ruby Memorial
Disliked: Room 109 was dirty, furniture worn out and bed had 2 dead bugs and a toenail between the sheetsStayed same hotel 2 days prior in room 411 and it was great no issues at all but this stay in room 109 was disgusting

Exceptional