Overall it was a relaxing stay at a clean and beautiful hotel. The bed was amazingly comfortable and the suite was spacious. They have an extensive continental breakfast - which we enjoyed. The two things we did not enjoy were 1) our thermostat did not seem to work and the room became a little stuffy. 2) a fire alarm went off at 5 a.m. (which was a fluke situation). This would not have been so terrible if the staff communicated effectively. There were families standing in the hallway and many people were outside in very low temperatures. When the night front desk person was asked he was very dismissive - as though we were stupid for being concerned. No one explained anything to us or addressed the situation.

Exceptional

Passable

Very happy and friendly people...

Liked: I'm very happy every time we stay here very friendly clean and always on top of things we stay here every time we bring my handing cap son to Morgantown wv love thus place alot ?

Staff was pleasant

Liked: Needed coffee!
Disliked: Toilet was not clean and bed was very worn out!

Superb

Liked: With Covid they don't have the full breakfast available, they had muffins and yogurt. So iwent next door to Dunkin Donuts which was great!!

Superb

Room nice staff friendly and...

Liked: Everything
Disliked: Breakfast - understandable it was because of COVID but was not a big deal

Exceptional

Superb