Exceptional

Liked: Nice
Disliked: Nice

Very poor

Wonderful. Recommended. Would stay again.

Liked: Fantastic location. Friendly, attentive and helpful staff. Very clean (including our room). Lovely and esthetic design. Great view of the city (from a higher floor room). Overall great! The Portsmith restaurant menu looked really good, but we did not try it as we already had many other reservations in the City.
Disliked: The spa itself (facilities, decor, etc.) were really nice, modern, super clean and noticeably newly remodeled. We got the couple?s massage (classic Swedish). While the masseuses were exceptionally nice and highly professional, I didn?t walk away feeling like it was a wonderful and relaxing massage. It was just OK. Maybe that was just me...? While they have a sauna, unfortunately the men?s and women?s is strictly separate. Thus it takes away from a ?day at the spa? experience for a couple wanting to hang out and enjoy together. That was a bummer :( The Apogee rooftop bar/terrace with views of the city was a key draw for me. We only went up on Friday or Saturday and unfortunately the vibe was not at all pleasant - extremely loud, tasteless music, bad lighting and that ?classless club? vibe. We walked out immediately. It?s probably much nicer on a regular weekday, since it?s essentially a club, open to the public, on weekends. But we didn?t go back during the week to check it out. Maybe next time...

Superb

Awesome

Liked: The room was amazing and loved the view to the city. Close to everything.

Exceptional

Liked: Amazing weekend away here with my fiancé. We enjoy every second of it.

Disappointing

Liked: The location was good. Our rooms were good.
Disliked: It smelled like marijuana thru the vents and in the elevator. That drug is not legal in the state of Illinois. There was no bell hop to help us with our bags when we checked out; one day early to our originally scheduled departure. There were no facilities open that were promised at the time of my booking. No bar, no breakfast, no spa. This is what I booked my stay to enjoy and was unable to due to hotel decisions to close those services.

Exceptional

Liked: Everything

Exceptional