Eurostars Madrid Gran Vía

Great room and good location

Liked: Very spacious, clean and comfortable family room. The location is perfect-very close to Gran Via. Personnel is friendly.

Exceptional

I recommend this hotel to...

Liked: friendly staff - spacious and clean rooms we took 2 connected rooms -very nice for family like in your own home - location 5mn walk to gran via - we took breakfast once it was ok - no noise at all - Value for money - we also now part of the eurostars members and we got 10% when we went to valencia also eurostar valencia was very good very nice connected rooms.
Disliked: nothing. They should provide water everyday to the room and you should get toothbrushes and slippers in the room without asking.

Exceptional

Exceptional

Very good

Very good

disappointing

Liked: location
Disliked: we got the room with 30 minutes delay and were very disappointed with the staff sense of urgency to minimize the delay and consider compensation for this. the room faced mini back yard with air conditioning engines - we couldn’t open the curtains

Very good