Great above average roadside Hotel......An...

Very good value

Liked: Room configuration was very good. Staff was friendly And helpful

Hotel was pretty clean though...

Liked: I liked that the property was close to the mall and other restaurants. The Lobby is great for meeting guests.
Disliked: The only ice machine available to guests was broken. There is room service but no table to put food on. Suite is really small compared to others for the same price. Reserved room for 3 (2 adults and one child) and still had issues with staff getting linens. Ordered room service at 10:00 a.m. Sunday morning and trays finally picked up from hallway after midnight that night. That is over 12 hours of dirty dishes just sitting in the hallways. I stayed in this same hotel a year ago and they had us on the same floor and the room I reserved was not available so they put us in two rooms with no air conditioning and had to move us a couple of times. We have family in the area and visit often but this will probably be the last stay at this hotel.

Exceptional

Liked: Great design and very quiet
Disliked: Hard to pull in parking lot

It was wonderful & the...

Liked: Edward, from the front desk, was very accommodating with my request for a room close to an elevator due to my husbands health issues He even upgraded us to a deluxe room! We have stayed there once before & was not disappointed both rimes. Close to family, highway & restaurants

Exceptional

Liked: The Breakfast was excellent. Staff was friendly and efficient. The room was very comfortable, clean and bright. We will make this a regular stop on our travels.
Disliked: We only spent a night in both directions in our recent visit south. I cannot think of anything that did not meet or exceed our expectations.

Liked: Hotel staff were friendly and helpful. The room was very bright, clean and fresh, and pleasant. I would definitely stay there again!
Disliked: Carpet in room showing stains in several areas. However, room appeared very clean and fresh.

Not a luxury hotel and...

Liked: The ONLY thing to like was the cleanliness. This is NOT a luxury hotel by any means.
Disliked: The room was way too small, i paid way too much. Outdated appliances, the pool was small and I was not happy that a wedding took up most of our swimming time so the kids were very upset. The soda vending machine said credit cards but was actually only cash, then would not take my cash. Asked housekeeping for extra blankets, never got them. Just overall it was a very subpar experience and we will not return.

Liked: Easy access from I-84. Very nice restaurant on site. There is a nice outdoor pool in a large courtyard away from the road, which would make it attractive for families with children. Room was very pleasant and well-equipped.
Disliked: It didn't matter to us, but other than gas stations and a couple fast-food establishments there are no restaurants or other services near the hotel.