ETAP Hotel Belfast

Liked: Convenient, close to centre and reasonable.
Disliked: The floor in the room could have done with a clean!

Very good

Liked: Location, cleanliness.
Disliked: Staff could learn to smile a bit more and treat customers as individuals rather than saying the same old thing to them with a bored expression. Put on your uniform, put on the smile. Shame no kettles etc in the room, although free tea and coffee in reception.

Lovely hotel

Liked: Neat

Very good

Belfast mid week break

Liked: Friendly staff but rooms very basic and minimalist. No shelves or hooks in the bathroom for example. Able to borrow a hairdryer from reception but no tea/coffee making facilities in the room. Pillows very thin.
Disliked: Breakfast was sparce, limited choice, tiny cups for hot drinks, seemed to be understaffed.

Ideal place to stay for...

Liked: Right beside city centre shops

Good

Liked: Staff were fantastic, very helpful & very friendly.Room although small was OK for one night Everywhere was really clean and tidy.Bed was really comfortable.Location was good for train station We knew at such a good price not to expect too much but overall was pleasantly surprised.
Disliked: Only one towel each!, two each should be the minimum in any hotel, budget or not. Room was exceptionally tiny. Getting around the bed was difficult, A bedside shelf would have been handy! Had to leave phone, water etc on the floor at night. Despite the building work and noisey road outside we slept well although a fan would have been good, I don't like air con on at night and the safety window didn't let in much air, windows are very small. Although our stay was pleasant I would only stay one night in such a tiny room and no more than that.

Exceptional

Superb

Liked: Room had everything we needed. Location was great

Very good