Name: Eos by SkyCity
Address: Festival Drive, Adelaide
Telephone: +61-370-732-900
Rating: 4.75

Exceptional

Average

Liked: The property was beautiful and the view overlooking the river was perfect. The hotel was in perfect walking distance to what we both needed.
Disliked: When you book to stay in a property of this price there becomes an expectation of it being an experience from start to finish.The arrival drinks was a nice start, check in however was quite traumatic as I had swapped handbags and left photo id at home. The girl on reception kept repeating herself which then got me flustered trying to locate a copy on my phone.The description on how to get to our room etc was very hard to understand and felt very rushed.When we walked into the room you really do get that wow feeling, it is beautifully decorated and really does have that wow feeling, however when you settle down into the room there are a few things that ruin the experience.You are advised that you are only allowed 2 bottles of water per day, I have stayed in properties that aren’t of the same ratings and got more than a bottle of water each as part of the package.Toiletries in the bathroom involved one of each. Myself and my partner wanted to shower before going out and then in the morning as we had plans for the day also and we had to be restraint with these so we had enough.I decided I would like a bath, this was the biggest chore. It took an hour to not even get half full, the water was only tepid warm from the tap didn’t make for a comfortable soaking temperature but what really let this down was the lack of bubbles for the bath. I found a pot of bath salts of a sample size which would cost me the delightful sum of $10. If the water had been hot enough maybe I would have paid for them but it was not worth it.This just soured my experience of being able to use the amenities.I really wanted to enjoy staying at this property and having a memorable experience especially as I booked this for my partners birthday which I did put on the booking however no mention of this was made.When you book to stay inProperties like this it is about the experience and details of attention which we really did not get which is really a shame.