Exceptional

Spacious room

Liked: Spacious room with a nice view of Las Vegas. Restaurants are very nice and love the free parking.
Disliked: Room has a little bit of wear and tear, especially the bathroom. I also prefer to have a water kettle and coffee maker in the room.

Great stay in a great...

Liked: Wonderful-looking hotel, excellent room.
Disliked: Prices are extremely high for everything. Asked for late checkout and was flat out refused.

Exceptional

Very nice view

Liked: Loved everything, the room, the casino, the buffet
Disliked: The price of the room was high

unfriendly staff, wouldn't recommend it

Liked: rooms are clean and nice.
Disliked: staff, they are unfriendly and they ripped us off . we had a hertz rental car, that we were supposed to drop off at the hotel, at check in, we asked they valet where we should drop off the car, he said that we should leave it with valet, and take a copy of the ticket and send it to the rental company as a proof that we dropped it off. 3 days later, while checking out, we find that we were charged for 3 days valet service, the car was not returned to the rental office, and we were charged 3 days of valet parking, and of course since the car was not delivered on time, we had to pay 2 days of a car rental that we never used.The front desk lady was not cooperative at all, and said that there is nothing she can do, she has zero sense of understanding, and when she we asked to speak with a manager, she said he is busy at the moment and can't talk with us.. we had to leave to catch our flight. and couldn't get a refund for the valet ticket nor get compensated for the extra charges we had to pay for a car that we never used..this was the worst customer service we have received in a "5" stars hotel,.. they had no sense of hospitality not understanding of the mistake and damage they have done.

Passable

Liked: it?s very beautiful
Disliked: room wasn?t clean

Great room and location, Poor...

Liked: I really like the room a lot, great view of the city light and very comfortable bed etc. also like the location of the hotel, and it is very close to the show I want to see except my show was canceled on the day due to an accident .
Disliked: the restaurants are somewhat disappointing, I ate 3 meals , 1 breakfast at their supposedly their best breakfast place ( i forgot the name, something with J ... ) with garden settings, and even waited for a long time, but the food was absolutely substandard, it is completely tasteless, and dry , lacking of salt , and over cooked. My partner 's meal is the same way, both of us can not even finish at all. 1 dinner at their Italian restaurant which is very standard nothing fancy to say or remember. 1 dinner buffet which is actually slightly better than other 2 places , but still over priced for the choices and quality of the food they had. I definitely expected better for hotel in this level .

Exceptional! Great Service, Great Food,...

Liked: We love everything of this hotel. This hotel is expensive but it is worth staying here. The room with a living room is big enough for three of us. Beds and pillows are big and very comfortable. The view of Las Vegas, look from the huge window inside the room is stunning. The bathroom is clean and large. Check in was fast and the front desk was very polite and vey helpful answering our questions. the hotel itself is beautiful with nice decoration. It is very easy walking from the hotel to any other places on Strip street.